Contact Center Survey

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Welcome to the BMI FCU^® Contact Center Experience Survey

First Name

0/50

Last Name

0/50

* Which BMI Federal Credit Union representative helped you?

Debbie

Eda

James

Jeff

Raoul

Raye

Samuel

Shirley

Timothy

Toni

Don't Remember

Other

* Were you treated in a friendly manner?

Not Friendly at All

Extremely Friendly

* Did the Member Service Representative address you by name?

Yes

* Did the Member Service Representative seem attentive?

Yes

If your answer is "No", please explain.

0/500

* Was your call handled in a prompt and confident manner?

Yes

If your answer is "No", please explain.

0/500

What do we do well that keeps BMI Federal Credit Union as your financial institution?

0/500

Is there something that we could do better?

0/500

* Did the Member Service Representative recommend any additional products or services?

Yes

If so, what products or services were recommended?

Checking Account

Auto Loan

Mortgage Loan

Home Improvement Loan

Upcoming Workshop/Seminar

Special Promotion

Other

* How likely are you to recommend BMI Federal Credit Union to others?

Not at all Likely

Extremely Likely

If not extremely likely, what could we do to earn your recommendation?

0/500

Please let us know any additional comments.

0/500

Submit Survey

BMI Federal Credit Union | 6165 Emerald Parkway | Dublin, OH 43016 US

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