Strategic Planning Survey

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Habitat for Humanity of Kanawha & Putnam periodically reflects on its successes and shortcomings through strategic planning. In 2023, Habitat completed this process and adopted a strategic plan guiding us through June 2026. As we approach the end of this three-year period, we are again looking ahead.

We have designed this short survey to collect information from our neighbors and friends. Your honest opinion about the work that we do will help us craft our next strategic plan. Helping will only take a few minutes of your time and together, we can make our part of West Virginia a better place to call home.

* What is your relationship with Habitat for Humanity of Kanawha & Putnam? Select all that apply.

Financial Donor

ReStore Donor

ReStore Shopper

Member, Board of Directors

Member of the Administrative Staff

Member of the Habitat ReStore Staff

Regular Construction Volunteer (at least 8 hours per month)

Periodic Construction Volunteer (at least 8 hours per year, but less than 8 hours per month)

Other Construction Volunteer (less than 8 hours per year)

Habitat ReStore Volunteer

Habitat Homebuyer / Habitat Homeowner / Future Habitat Homebuyer

Other

Please provide an overall grade of our work providing access to affordable housing?

A - exceptional

B - good

C - satisfactory

D - poor

F - failing

Please explain your answer

0/250

Please provide an overall grade for the ReStores.

A - exceptional

B - good

C - satisfactory

D - poor

F - failing

Please explain your answer

0/250

Five core values guide our work:

Compassion - Seeking to put God’s love into action, Habitat for Humanity of Kanawha & Putnam is committed to helping build a community in which compassion is a way of life.
Home - Using shelter as a means to provide strength and stability, Habitat for Humanity of Kanawha & Putnam builds and renovates simple, affordable, and quality homes in partnership with homebuyers.
Volunteerism - Habitat for Humanity of Kanawha & Putnam provides the opportunity to serve our community through volunteer work.
Community - Habitat for Humanity of Kanawha & Putnam brings people together by providing homeowner education to the whole community, offering meaningful volunteer opportunities for those who wish to serve their neighbors, and by building quality homes.
Hope - By offering a hand-up through safe and affordable housing, Habitat for Humanity of Kanawha & Putnam strives to spread hope throughout the communities it serves.

How strongly do you agree or disagree that Habitat embraces the value of Compassion?

Strongly Agree

Strongly Disagree

How strongly do you agree or disagree that Habitat embraces the value of Home?

Strongly Agree

Strongly Disagree

How strongly do you agree or disagree that Habitat embraces the value of Volunteerism?

Strongly Agree

Strongly Disagree

How strongly do you agree or disagree that Habitat embraces the value of Community?

Strongly Agree

Strongly Disagree

How strongly do you agree or disagree that Habitat embraces the value of Hope?

Strongly Agree

Strongly Disagree

Please suggest other core values that you believe Habitat for Humanity of Kanawha & Putnam should consider embracing. Be as specific as possible.

0/500

Habitat for Humanity of Kanawha & Putnam identified three overarching strategic goals to help guide and improve its operations for 2023 - 2026.

Expand and Improve ReStore Operations
Expand the Impact of Volunteers and External Relationships
Expand Marketing and Media

Over the last three years, Habitat for Humanity of Kanawha & Putnam:

Generated more than $4 million in ReStore sales of donated items an increase of nearly $1 million compared to the three years before Covid.
Doubled the retail space of the Teays Valley ReStore.
Expanded the ReStore donations pick up service by adding a third truck.
Leveraged 600 unique volunteers who contributed nearly 30,000 hours of service to build 7 houses between 2023 and 2026, compared with 280 unique volunteers and 22,000 hours of service in the previous three years.
Established a meaningful presence on Facebook, YouTube, Instagram, and LinkedIn. On Facebook, the Charleston ReStore has more than 41,450 followers and the Teays Valley ReStore has over 30,000 followers.

How effective has Habitat been in achieving its strategic goals?

Expand and Improve ReStore Operations

Achieved this goal

Partially achieved this goal

No progress on this goal

No knowledge

Expand the Impact of Volunteers and External Relationships

Achieved this goal

Partially achieved this goal

No progress on this goal

No knowledge

Expand Marketing and Media

Achieved this goal

Partially achieved this goal

No progress on this goal

No knowledge

Comments

0/500

Please suggest any strategic goals or measurable objectives that Habitat for Humanity of Kanawha & Putnam should consider for 2026 to 2029.

0/500

Please provide any comments, suggestions, concerns/complaints, or ideas that you believe can help support Habitat for Humanity of Kanawha & Putnam as it develops its new strategic plan for 2026 to 2029.

0/500

Submit Survey