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2024 Co-op Customer Satisfaction Survey

The following questions are intended to determine overall customer satisfaction with Concord Food Co-op and Kearsarge Cooperative Grocer, and will take into account information from both people who do and don't shop at the Co-op. Answers to these questions will be kept confidential. We appreciate any and all feedback. Thank you for taking our survey!

PRINT OR SCREENSHOT COUPON AT END OF SURVEY BEFORE CLICKING SUBMIT
* 1. How much does your household spend in an average week on groceries?
* 2. Where do you spend most of your grocery dollars?
0/250
* 3. On average, how often do you shop at the Co-op?
* 4. How far do you travel one way to shop at the Co-op?
* 5. What percent of your grocery dollars does your household spend at the Co-op?
* 6. Are you a member of our Co-op?
If not, what would motivate you to join?
0/250
* 7. How long have you been a member of our Co-op?
* 8. What factors at the Co-op are you generally satisfied with? Check all that apply.
0/250
* 9. What factors would encourage you to shop more at the Co-op? Check all that apply.
0/250
* 10. Which product categories at the Co-op are generally meeting your needs? Check all that apply.
Comment:
0/250
* 11. Which product categories at the Co-op do you feel are in need of improvement? Check all that apply.
Comment:
0/250
* 12. Why do you shop at the Co-op? Check all that apply.
0/250
* 13. How well does the store meet your needs overall?
Comment:
0/250
* 14. Are you satisfied with the general layout of the store?
If not, what would you change?
0/250
* 15. How likely is it that you would recommend the Co-op to a friend or colleague?
* 16. How would you rate your overall satisfaction with the Co-op?
Comment:
0/250
* 17. What is your preferred method to gain info on Co-op happenings? (sales, news, events, etc.)? Check all that apply.
0/250
Comment:
0/250
* 18. How satisfied are you with the Co-op's communication with you?
* 19. Please indicate your age group
20. Is there anything else you want to say about the Co-op?
0/500
Submit Survey

PRINT OR SCREENSHOT COUPON BELOW BEFORE CLICKING SUBMIT
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