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2026 Member Satisfaction Survey


At Banner Federal Credit Union, we believe your voice is the secret ingredient to our success, and We’re rolling out the red carpet for you to share your thoughts in our 2026 Member Satisfaction Survey! Your feedback is like gold to us—it helps us tailor our services and sprinkle a little extra magic into your banking experience.


Complete our survey and enter for a chance to win a $250 Visa Gift Card or one of 10 Free Checking for Life accounts! Simply fill out the survey and submit your entry using the drawing form at the bottom of the page. Winners of the Free Checking for Life accounts must meet all checking account eligibility requirements.
* 1. The credit unions products and services meet my needs.
* 2. The credit union staff responds to my requests promptly.
* 3. The credit union staff is knowledgeable and helpful.
* 4. My credit union keeps me informed.
* 5. How happy are you with the credit union's ability to suggest products or services you may need?
* 6. My monthly account statements are easy to understand.
* 7. The credit union provides services and rates comparable to other banks and credit unions.
* 8. The credit unions online banking and mobile app meet my banking needs.
* 9. Would you refer a co-worker or family member to Banner Federal?
* 10. I enjoy being a member of Banner Federal!
Please share any experiences, comments, or questions below with our management team.
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