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Families Helping Families Satisfaction Survey


In an effort to improve Northshore Families Helping Families, we would like to ask you a few questions so that Families Helping Families can measure the effectiveness of its services to families.

Thank you for your time, your input is greatly appreciated.



NFHF Board of Directors and Staff


* First & Last Name
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* Date of Last Contact with NFHF
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* There was a FHF representative available to speak to me the first time I contacted the Center. Note: If you did not call during regular operating hours, check N/A.
* FHF Staff were courteous and supportive.
* They listened to my questions.
* They responded to my questions in a reasonable amount of time.
* FHF staff were knowledgeable
* They provided the information and/or support that I needed.
* I understood the information they provided.
* The information was accurate.
* The information/support I received helped me better advocate for myself and/or my family member.
* The information helped me access appropriate agencies and/or services.
* Overall, I am satisfied with my FHF experience.
* I will contact FHF again for resources and support.
* I will recommend FHF to others.
Additional Comments: If you have input on a particular staff member, our organization, or would like to provide suggestions we'd greatly appreciate your feedback. Thank you!
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