PVRPD Customer Satisfaction Survey

Thank you for taking the time to answer this short survey about our parks and programs. We aim to provide the best services and value our customer’s input. The purpose of this survey is to hear the thoughts of our community so we can set goals to provide for our community and work to raise our customer service level. This survey should only take 5 minutes.

* How often do you visit one of our parks?
* What activities do you typically participate in at our parks?
* How many PVRPD Recreation programs have you (or a family member) participated in the last 6 months?
* How did you learn about our programs?
0/250
* Which programs have you participated in?
0/250
How would you rate Aquatics?
Poor
Excellent
How would you rate Health & Fitness Classes?
Poor
Excellent
How would you rate Youth/Adult Sports?
Poor
Excellent
How would you rate Preschool?
Poor
Excellent
How would you rate Specialty (art, music, dance, etc.)?
Poor
Excellent
How would you rate Senior Classes?
Poor
Excellent
How would you rate Camps?
Poor
Excellent
How would you rate Outdoor Education?
Poor
Excellent
How would you rate Special Events?
Poor
Excellent
Is there a program that we don't offer that you would like to participte in?
0/250
* Have you rented a facility or picnic area?
Which facility or picnic area did you rent?
0/50
How would you rate our reservation process?
Poor
Excellent
How would you rate our cleanliness of the facility or park?
Poor
Excellent
How would you rate the facility/ park amenities?
Poor
Excellent
How would you rate the ease of access to the facility/ park?
Poor
Excellent
* How would you rate our customer service?
Poor
Excellent
How would you rate interacting with office staff?
Poor
Excellent
How would you rate interacting with staff in the parks?
Poor
Excellent
How would you rate interacting with class instructors?
Poor
Excellent
Additional Comments:
0/500
I would like a follow-up (Please provide name and email/phone number).
0/250