BMI FCU Branch Experience Survey

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Welcome to the BMI FCU^® Branch Experience Survey

First Name

0/50

Last Name

0/50

Email Address

0/50

* Which BMI Federal Credit Union branch do you visit most often?

Dublin

Battelle

Bethel

Kinnear

Westerville

* Which BMI Federal Credit Union branch did you visit most recently?

Dublin

Battelle

Bethel

Kinnear

Westerville

* Were you greeted in a friendly manner?

Not Friendly at All

Extremely Friendly

* During your visit, did the Member Service Representative address you by name?

Yes

* Was the Member Service Representative ready to serve you and give you their full attention?

Yes

* How confident are you that your transaction was handled accurately and efficiently?

Not at all Confident

Extremely Confident

If you were not confident, what can we do to improve this?

0/250

What do we do well that keeps you coming back?

0/500

Is there something we could do better?

0/500

* How confident are you that your personal and financial information was kept private and protected?

Not at all Confident

Extremely Confident

If you were not confident, please explain.

0/500

* Did the Member Service Representative recommend any additional services relative to your transaction?

Yes

What products were recommended?

Checking

Auto Loan

Mortgage Loan

Home Improvement Loan

Upcoming Workshop/Seminar

Special Promotion

* How likely are you to recommend BMI Federal Credit Union to others?

Not at all Likely

Extremely Likely

What could we do to earn your recommendation?

0/500

Please let us know any additional comments.

0/500

Submit

BMI Federal Credit Union | 6165 Emerald Parkway | Dublin, OH 43016 US

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