Thank you for completing this Survey
How long have you and/or your company been a customer of Electro-Chemical Devices?
Less than 1 year
1 to 5 years
5 to 9 years
10 years of more
Which of our products do you use? Select all that apply.
T80 Transmitters with S80 Sensors
X80 Hazardous location Transmitters / Sensors
FC80 TC80 or other Analyzer Products
CA6 Colorimetric Analyzers
CA900 Analyzers
TOC Analyzers
Optical Sensors - Turbidity, DO, UV, OIW
Handheld Meters
Others
How would you rate your level of satisfaction with ECD?
Highly satisfied
Somewhat satisfied
Neutral
Somewhat dissatisfied
Highly dissatisfied
How do we rate for customer service? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
How do we rate for Ease of Placing an Order? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
Quality of our Products and Services? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
Understanding your product needs? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
Technical Sales Support? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
Price? (1 low to 5 high)
Lower Range
1
2
3
4
5
Upper Range
How likely would you recommend ECD? (1 low to 5 highly)
Lower Range
1
2
3
4
5
Upper Range
How can we be better? Any Product or Service Suggestions?
0
/250
Which of the following categories best describes your industry>
Aquaculture & Environmental
Chemical & Petro-Chemical Processing
Drinking Water
Food and Beverage
Industrial Water Treatment
Pharmaceuticals & Biotech
Power Generation
Pulp and Paper
Semi-Conductor Process or Water Treatment
Military or Aerospace
other
Is there other feedback you would like to provide? If you wish to be contacted by ECD please provide phone or email ... thank you for taking this survey!
0
/500
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