Civil Rights Department Survey

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General/Demographic Questions

* What is your name?

0/50

* What is your age?

14 - 18

19 - 25

26 - 31

32 -40

41 - 50

51+

* What is the name of the community you reside in?

0/50

* What is your go-to device to access information from CAIR-Chicago?

Mobile

Tablet

Laptop

Desktop

* Do you follow CAIR-Chicago on any social media platforms?

Yes

I Don't Know

* Are you a member of any community organizations or mosques?

Yes

Prefer not to answer

* If yes, please name which ones.

0/50

Client Satisfaction & Brand Awareness Questions

* Overall, how would you rate your experience with CAIR-Chicago?

Not Well

Extremely Well

* What did you like best about our communication process with you?

0/50

* What would you change about your experience with our organization?

0/50

* How accessible was your attorney?

Never

Rarely

Sometimes

Often

Always

* How would you rate your attorney's knowledge and professionalism?

Very poor

Poor

Acceptable

Good

Very Good

* Would you refer our firm to a friend?

Yes

Maybe

I Don't Know

* Why or why not?

0/50

* How did you learn about CAIR-Chicago?

Referral

Social Media

Another website

Search Engine

Other

* If you selected OTHER, please specify where you learned more about CAIR-Chicago.

0/50

Please provide the name of the attorney, staff member, law list or other source that put you in contact with CAIR-Chicago.

0/50

* What legal representation did you receive from CAIR-Chicago?

Immigration

Education (including school bullying)

Employment (discrimination, accommodation)

Law Enforcement/FBI

Prisoner Rights

Travel/Airline Affairs

Addressing Services and Client Complaints

* CAIR-Chicago attorneys were knowledgeable about the law, the facts of my matter, and my goals.

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree

* CAIR-Chicago's law clark(s) and/or staff member(s) were knowledgeable about the law, the facts of my matter and my goals.

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree

* My requests for information were responded to in a timely manner.

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree

* I will contact CAIR-Chicago again for legal services and resources.

Strongly Disagree

Disagree

Neutral

Agree

Strongly Agree

* CAIR-Chicago website was accessible and helpful.

Strongly disagree

Disagree

Neutral

Agree

Strongly Agree

Testimonial (optional) - If we have met or exceeded your legal needs and you would recommend our organization to another person or business, please provide a brief testimonial on why you would recommend us.

0/50

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