Connexus Energy Communication Survey

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Communication Survey 2025

What Connexus Energy topics are you most interested in? (Check all that apply)

Rebates & programs: special offers to save money and energy

Rates & billing: rate changes, energy assistance, ways to pay your bill

Reliability: outage updates, system upgrades, grid reliability, new technology

Green initiatives: electric vehicles (EVs), battery charging, renewable energy (wind, solar, hydro)

Cooperative & community updates: annual meeting and elections, community giving, governance, public affairs, economic development

Member stories & operations: member spotlights, behind-the-scenes features, safety around electricity

Other

How would you prefer to receive information from Connexus? (Rank the options below with 1 being your most preferred and 7 being your least preferred)

Emails

Monthly bills

Paper mailings (not inside your bill)

Connexus website (ConnexusEnergy.com)

Social media posts (Facebook, X, LinkedIn, Instagram)

In-person communication (call us or visit the office)

Prefer not to receive anything

How helpful is ConnexusEnergy.com (our website)?

Very helpful

Somewhat helpful

Somewhat unhelpful

Very unhelpful

Don’t use it or unsure

How helpful are Connexus email communications?

Very helpful

Somewhat helpful

Somewhat unhelpful

Very unhelpful

Don’t recall seeing them or unsure

How helpful are Connexus social media posts (Facebook, X, LinkedIn, Instagram)?

Very helpful

Somewhat helpful

Somewhat unhelpful

Very unhelpful

Don’t follow Connexus social or unsure

How helpful is the information included in your monthly Connexus bill?

Very helpful

Somewhat helpful

Somewhat unhelpful

Very unhelpful

Don’t look at it or unsure

How helpful are Connexus member service representatives?

Very helpful

Somewhat helpful

Somewhat unhelpful

Very unhelpful

Don’t call them or unsure

How satisfied are you with Connexus’ overall communication with you?

Very satisfied

Somewhat satisfied

Neutral

Somewhat dissatisfied

Very dissatisfied

Please tell us why you feel that way.

0/250

Into which category does your age fall? (Choose one)

Under 25

25-39

40-54

55-74

75+

Submit Survey

Connexus Energy | 14601 Ramsey Blvd. | Ramsey, MN 55303 US

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