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Customer Service Feedback

NOTE: this survey only concerns service by our council in Central Texas. If you are seeking to provide feedback to the national organization, please visit www.scouting.org.

* What was the date/time of your customer experience with us?
0/50
* Where did your customer experience with us take place?
* With whom did you speak/communicate? (name of staff member or "I don't know")
0/50

With your most recent customer experience in mind, please rate the following statements:
* We did a good job meeting your needs today.
* We provided courteous service today.
* Our staff was knowledgeable about your needs or referred you to someone who was.

You are not required to answer the remaining questions, but your answers will help us do a better job serving you in the future:
Our council website, capitolareascouting.org, helped in this specific instance.
You sent an email in this specific instance, and you received a reply before the end of the next business day.
You left a voicemail in this specific instance, and your call was returned before the end of the next business day.
Please provide any additional thoughts about our customer service in this specific instance. If you would like someone to follow up with you about these comments, please include your name and contact information in this box.
0/500
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Scouting America Capitol Area Council | 12500 North IH-35 | Austin, TX 78753 US

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