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Patient's Rights Advocates (PRA) Interaction Survey


Introduction: Thank you for participating in this survey aimed at enhancing collaboration and improvement. Your insights are vital for assessing the professionalism of interactions among behavioral health patients' rights advocates, facilities, and community partners. This survey captures both concerns and successes, helping us to recognize effective practices while addressing areas for improvement. Your feedback will inform our ongoing training and enhance the quality of advocacy services.


Please note: All questions are optional and participation is voluntary. You may remain anonymous or disclose general stakeholder information if you'd like (question #1). If you wish to be contacted regarding a specific concern or positive experience, please answer questions #9 & #10.

Survey Questions:

1. Scope of Survey: OPTIONAL Please identify your role concerning the patient’s rights advocates:
2. Overall Professionalism: How would you rate the professionalism of the patients' rights advocates you interacted with?
3. Communication: How would you rate the communication skills of the patients' rights advocates?
4. Respectfulness: Did you feel that the patients' rights advocates treated you with respect?
5. Responsiveness: How would you rate the advocates' responsiveness to your needs or concerns?
6. Areas for Improvement: Please provide any specific examples or comments regarding professionalism or areas for improvement in interactions with patients' rights advocates:
0/500
7. Things going well: Please provide any specific examples or comments regarding positive interactions with patients' rights advocates:
0/500
8. Additional Comments: Please share any additional feedback or comments regarding your experience.
0/500
9. Do you wish to be contacted by Sustainable Wellness Solutions leadership regarding any feedback?
10. If you answered yes to the previous question, please provide what contact information you would like us to use to reach out to you.
0/250

Thank you for taking the time to complete this survey. Your input is invaluable and will contribute to the ongoing professional development of patients' rights advocates and the quality of services provided.