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SSA #31 Annual Services Survey

The Greater Ravenswood Chamber of Commerce (GRCC) administers Special Service Area #31 (SSA #31), which provides services and programs to maintain and promote commercial corridors along parts of Clark, Damen, Irving Park, Lawrence, Montrose, Ravenswood, and Wilson. View a map of SSA#31's boundaries and learn more here.


Only the Community Profile section is required. After that, please only answer questions that apply to you and your experience in Ravenswood. We use responses from this survey to improve services and evaluate current and future programming. Your feedback will help us determine the best way to use our resources to benefit the Ravenswood community. The survey closes on March 1, 2024.


Enter your email at the end for a chance to

win up to $75 in gift cards to Ravenswood businesses!

Community Profile

Click here to see a larger map of the SSA boundaries

* What is your relationship to Ravenswood SSA #31? (Please check all that apply.)
0/250
* Which SSA corridor is your business/residence located in? (Please check all that apply)
* Businesses/commercial properties, please provide your address. If you're a resident, simply write "N/A."
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This information will not be used for marketing purposes. It will only be used to ensure survey response validity.

* What do you like most about living/working in Ravenswood?
0/250
* What would you like to see improved in Ravenswood?
0/250

SSA Program Feedback

Sidewalk Maintenance & Litter Abatement

SSA #31 funds litter collection services five days a week, from April 1st through November 15th (and occaisonally into December). This includes sweeping sidewalks and the public way throughout the SSA, as well as emptying trash bins in our boundaries. The SSA also funds occasional sidewalk pressure washing. Learn more here.

Based on your observations, how would you rate the trash and litter collection services along Ravenswood SSA #31 corridors?
Very poor
Very good
Based on your observations, how would you rate the sidewalk pressure washing service along Ravenswood SSA #31 corridors?
Very poor
Very good
Are there areas in SSA #31 where you think litter collection needs more attention?
0/250

Supplemental Snow Plowing in the Ravenswood Corridor

SSA #31 funds supplemental snow removal service for the street and parking spaces along the Ravenswood Industrial Corridor, from Lawrence south to Irving Park. This service is offered annually from November 15th to April 1st, for snow occurrences of 4 inches and above. Learn more here.

How would you rate the quality the supplemental snow removal service for the street and parking spaces along Ravenswood Ave?
Very poor
Very good
Are there areas on Ravenswood Ave between Lawrence and Irving Park where you think snow accumulation needs more attention?
0/250

Landscaping & Neighborhood Beautification

SSA #31 funds various landscaping services throughout the neighborhood from April 1st through November 15th. This includes: general landscaping maintenance on Ravenswood corridor (incl. public way grass mowing and tree pruning); maintaining the bioswales and pedestrian medians on Lawrence Avenue; maintaining flower planters and flower beds along commercial corridors; and weeding/pruning trees across SSA boundaries. Learn more here.

How would you rate the quality of service provided to Lawrence Ave's bioswales and medians?
Very poor
Very good
How would you rate the quality of tree pit maintenance in SSA #31 (along Clark, Damen, Lawrence, Montrose, and Wilson) ?
Very poor
Very good
How would you rate the quality of flower planters and related maintenance along Clark, Damen, and Montrose?
Very poor
Very good
Are there specific areas where you would like to see additional flower planters, new trees, or other landscaped elements?
0/500

Winter Holiday Promotions

SSA #31 funds winter holiday promotions in Ravenswood, including seasonal street pole decorations; the Unwrap Ravenswood shop local rewards program; the Small Business Saturday Holly Jolly Trolley; and the Ravenswood Holiday Gift Guide. Learn more here.

Have you ever ridden the Ravenswood Holly Jolly Trolley on Small Business Saturday?
How would you rate the Holly Jolly Trolley?
Very poor
Very good
In the past, have you participated in Unwrap Ravenswood or any other neighborhood rewards program? Check all that apply.
How would you rate the Unwrap Ravenswood rewards program?
Very poor
Very good
Do you find the Ravenswood Gift Guide helpful when shopping for the holidays?
How would you prefer to read the Ravenswood Holiday Gift Guide?
How would you rate the street pole decorations in Ravenswood?
Very poor
Very good

Note: We've looked into it and, unfortunately, the majority of the street poles in SSA #31 do not have outlets to support lights or illuminated decorations.

Other than lights, what types of holiday decor would you like to see in Ravenswood?
0/500
Overall, how would you rate SSA #31's efforts to create a festive atmosphere and encourage folks to shop local for the holidays?
Very poor
Very good
What type of events or programs would encourage you to shop at local businesses around the holidays or throughout the year?
0/500

Community Event Sponsorship

SSA #31 helps fund and promote several community events, like Ravenswood On Tap, Ravenswood ArtWalk, Thirsty Ears, Ravenswood Light Up Nights, and the Ravenswood Farmers Market.

How would you rate the Ravenswood On Tap craft beer festival?
Very poor
Very good
How would you rate the Ravenswood ArtWalk: Tours of Arts & Industry?
Very poor
Very good
How would you rate the Ravenswood Farmers Market?
Very poor
Very good
How would you rate the Thirsty Ears Classical Music Festival?
Very poor
Very good
How would you rate Ravenswood Light Up Nights?
Very poor
Very good
If SSA #31 were to sponsor additional events, what kind of events would you like to see in Ravenswood?
0/500

Public Art & Placemaking

SSA #31 funds public art projects, like murals and sculptures, throughout Ravenswood. In 2023, the SSA partnered with the Ravenswood Community Council and Greater Ravenswood Chamber of Commerce to create two new sculptures from decommissioned utility poles, further expanding the Ravenswood Sculpture Garden. The SSA also funded landscaping and native plantings for a new "People Space" at Montrose and Ravenswood, near the International Architect sculpture. Another "People Space" is set to be installed at Damen and Leland this spring. Read about our public art and placemaking efforts here.

How would you rate the existing public art in Ravenswood?
Very poor
Very good
What kinds of public art would you like to see in Ravenswood?
0/250
Are there specific areas in Ravenswood where you would like to see more public art? If you are a property owner or artist interested in assisting with public art initiatives, please include your contact information in your response.
0/500
Are there specific areas in Ravenswood where you would like to see more ‘People Spaces’, native gardens, or the community areas? If you are a property owner or artist interested in assisting with public art initiatives, please include your contact information in your response.
0/500

Public Relations & Marketing

SSA #31 funds PR and marketing services to help promote Ravenswood programs and events, as well as local businesses and other neighborhood stories. We also help fund media tours, advertising campaigns, street pole banners, and digital and print materials that promote Ravenswood businesses.

How would you rate our weekly Ravenswood email newsletter? Skip this question if you're not a subscriber.
Very poor
Very good
What types of promotions would you like to see featuring local local restaurants?
0/500
What types of promotions would you like to see featuring local health and wellness providers, like gyms, yoga studios, and fitness centers?
0/500
What types of promotions would you like to see featuring Malt Row, our neighborhood's community of independent breweries and distilleries?
0/500
If you're a business owner/manager, what is your opinion of the PR and marketing services provided to local businesses? If this does not apply to you, skip ahead.
Very poor
Very good
Do you have any additional feedback regarding Ravenswood PR and Marketing efforts?
0/250

Optional: Focus on Lawrence Ave

One of the City's main thoroughfares, Lawrence Ave is buzzing with pedestrians, cyclists, and cars. The Greater Ravenswood Chamber of Commerce wants to hear about how you interact with Lawrence and what changes you might like to see.


We will use your feedback to support existing businesses and assist new ones in opening. Please answer a few questions about Lawrence Ave, from Leavitt St east to Clark St. 

How do you most interact with Lawrence? Check all that apply.
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What current businesses do you support on Lawrence (between Leavitt and Clark)?
0/250
Please rank your favorite things about Lawrence Ave:
What types of new businesses would you like to see on Lawrence?
0/250
Please rank these potential infrastructure repairs/upgrades for Lawrence in order of need:
What enhancements/additions do you believe would benefit Lawrence and lead to you visiting more?
0/500

Optional: Focus on Wilson Ave

Wilson Ave is Ravenswood's quiet downtown. A main street where locals head to relax, heal, create, and dine out. The Greater Ravenswood Chamber of Commerce wants to hear about how you interact with Wilson and what changes you might like to see. 


We will use your feedback to support existing businesses and assist new ones in opening. Please answer a few questions about your experience on Wilson, from Damen east to Hermitage. 

How do you most interact with Wilson? Check all that apply.
0/250
What current businesses do you support on Wilson (between Damen and Hermitage)?
0/250
Please rank your favorite things about Wilson Ave:
What types of new businesses would you like to see on Wilson?
0/250
Please rank these potential infrastructure repairs/upgrades for Wilson in order of need:
What enhancements/additions do you believe would benefit Wilson and lead to you visiting more?
0/500

You made it! Thank you for completing the survey. 

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