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Customer Feedback Survey


* How satisfied were you with today’s interaction?
Very dissatisfied
Very satisfied
* Did we fully resolve your issue today (or clearly explain next steps)?
Which representative assisted you today?
* How satisfied were you with the time it took to resolve or provide next steps?
Very dissatisfied
Very satisfied
* How easy was it to get your issue resolved
Very difficult
Very easy
* Did our rep explain the issue and solution clearly?
confusing and hard to follow
Clear and Concise
* How would you rate the professionalism and courtesy of our rep?
Rude or Uncaring
Very Professional/Friendly
* How well did we keep you informed?
Very dissatisfied
Very satisfied
Did we use your preferred contact method (phone, email, text)?
What’s one thing we could do to improve your experience?
0/500

“Thank you for completing our Customer Feedback survey!”