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The following questions directly refer

to the Nav-CARE Training 7 Modules.

Once you have completed the test with an 80% score, you will be presented with a

Certificate of Completion from The University of British Columbia.

Any questions - please contact: navcarequadracircle@gmail.com

* Full Name

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* Email Address

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Begin your test here:

MODULE #1

BECOMING A Nav-CARE VOLUNTEER

* 1. Volunteer navigators do not require any prior experience or training.

TRUE

FALSE

* 2. Volunteer navigators can improve the quality of life of those living with declining health.

TRUE

FALSE

* 3. Persons living with declining health often experience losses and unmet needs.

TRUE

FALSE

* 4. Community members are important resources for those living with declining health.

TRUE

FALSE

* 5. Research on Nav-CARE has not shown any benefits for volunteer navigators.

TRUE

FALSE

Determine if each statement is egotism, anxiety, naïve realism or essentialism:

* 1. “Honestly, I don’t know who would ever vote for that candidate.”

egotism

anxiety

naïve realism

essentialism

* 2. “Getting older just sucks, doesn’t it….”

egotism

anxiety

naïve realism

essentialism

* 3. “Oh, I am so sorry I look so tired today... You must think I don’t look after myself.”

egotism

anxiety

naïve realism

essentialism

* 4. “Well let me tell you my story about that!”

egotism

anxiety

naïve realism

essentialism

The following are common boundary issues that come up in volunteer navigator relationships. For each activity, identify whether you feel this is something you CAN DO, you SHOULD QUESTION WHETHER OR NOT TO DO, or you SHOULD NOT DO.

* Accept money or gifts (other than tokens)

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Grocery shop

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Give my personal phone number

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Run errands

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Invite the person to a party

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Agree to be a power of attorney

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Drive the person

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Go with the person on public transportation

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Perform light housekeeping

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Witness a will

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Share your religious beliefs

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Do banking

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* Receive money for any services

CAN DO

SHOULD QUESTION WHETHER OR NOT TO DO

SHOULD NOT DO

* All of the following are appropriate actions on your first visit EXCEPT:

1. Deciding on a mutually acceptable way to contact each other.

2. Deciding on a visit schedule.

3. Taking a health history.

4. Carrying a cell phone and let someone know that you are visiting.

MODULE #2

ADDRESSING QUALITY OF LIFE

* 1. Quality of life stays stable for each person over time.

TRUE

FALSE

* 2. Quality of life has multiple domains.

TRUE

FALSE

* 3. Quality of life can be rated objectively by others.

TRUE

FALSE

* 4. People tend to weigh the different quality-of-life domains differently over the course of their lives.

TRUE

FALSE

* 5. Compassionate Communities focus on improving quality of life for those living with declining health.

TRUE

FALSE

Identify if the strategy used by the volunteer navigator is the relational, cultural humility, family-centric or best-fit approach:

* 1. Working with the person to identify who family members are and the helping role they play.

relational

cultural humility

family-centric

best-fit

* 2. Using the Family Caregiver Decision Guide to help persons and their families to identify the best decisions for their situation.

relational

cultural humility

family-centric

best-fit

* 3. Exploring customs and traditions that are different than their own.

relational

cultural humility

family-centric

best-fit

* 4. Practicing self-reflection to better understand how they impact others in both positive and negative ways.

relational

cultural humility

family-centric

best-fit

MODULE #3

CONNECTING TO COMMUNITY RESOURCES

* 1. Community includes social relationships such as family, friends, and neighbours.

TRUE

FALSE

* 2. A Windshield Survey can only be conducted by driving around in your car.

TRUE

FALSE

* 3. Community assessment should focus only on the physical environment of the community.

TRUE

FALSE

* 4. Affordability of services is an important aspect to consider when evaluating services in your community.

TRUE

FALSE

* 5. Community assessment also includes what you don’t see.

TRUE

FALSE

The volunteer navigator recognizes that the person living with declining health may be needing homecare services sooner than later. The volunteer navigator is aware that there are multiple care providers available in the community but is uncertain about the suitability of those homecare services and how to best access them. What do you think might be the most effective approach out of the ones listed above that will help the volunteer navigator gather more information about the suitability of these homecare services?

Determine the barriers that may be at play in the following statements:

* 1. “As soon as I get into the doctor’s office, I forget what I needed to tell her. My brain seems to draw a blank and I come out without getting what I need.”

0/250

* 2. “I used to like to go to church, but it just doesn’t work for me anymore. I am afraid to drive, and I can’t hear the speaker anyway.”

0/250

* 3. “I know I am going to have to move out of my house soon, but I have no idea where to go.”

0/250

* 4. “I used to go to the senior’s centre, but I have stopped going. Honestly, I am afraid that I will embarrass myself when it is time to do activities.”

0/250

* Arrange the following problem-solving steps in appropriate order:

Draw up an action plan.

Research the problem.

Clarify the problem.

DO IT!

Generate ideas.

Formulate a creative challenge.

Combine and evaluate ideas.

* 1. What is the name of the website that provides extensive information about services and resources to live a better life here on Quadra Island?

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MODULE #4

ADVOCATING FOR CLIENTS AND FAMILIES

Determine if the statement is related to care, independence, participation, dignity, or

self-fulfillment:

* 1. Older persons have access to educational, cultural, recreational, and spiritual resources in society.

Care

Independence

Participation

Dignity

Self-Fulfillment

* 2. Older persons are valued independently of their economic contribution.

Care

Independence

Participation

Dignity

Self-Fulfillment

* 3. Older persons should be able to reside at home for as long as possible.

Care

Independence

Participation

Dignity

Self-Fulfillment

* 4. Older persons should participate actively in the policies that affect them.

Care

Independence

Participation

Dignity

Self-Fulfillment

* 5. Older persons should benefit from community care in keeping with their cultural values.

Care

Independence

Participation

Dignity

Self-Fulfillment

1. Self-advocacy is the preferred starting point.

TRUE

FALSE

* 2. Volunteer navigators need to be cautious when advocating in financial or legal areas.

TRUE

FALSE

* 3. Systems advocacy is only for those who are in administrative roles.

TRUE

FALSE

* 4. Working out logistics can be an important part of advocacy.

TRUE

FALSE

* 5. Volunteer navigators should assume that persons want an advocate.

TRUE

FALSE

* All of the following statements about advance care planning are true EXCEPT:

Advance care planning is about making your wishes for future care known.

Advance care planning is for everyone.

Advance care planning should be done early in the disease course.

Advance care planning should be done as a series of conversations during opportune times.

MODULE #5

PROMOTING ACTIVE ENGAGEMENT

* Which of the following aspects of spiritual engagement are within the volunteer navigator role?

1. Listening about the persons’ spiritual and religious practices.

2. Having a conversation about what the volunteer navigator believes and why.

3. Engaging in therapeutic conversations about spiritual pain.

4. Asking leading questions to discern how the person is making meaning of their illness experiences.

* Which of the following interventions related to health care are appropriate to the volunteer navigator role?

1. Helping persons understand information given by health care providers.

2. Assisting to prepare for physician visits by helping to identify priority problems.

3. Developing a health history for the person to take to appointments.

4. Finding decision aids that assist with the choices that need to be made.

Question Text

Answer 1

Answer 2

Answer 3

MODULE #6

SUPPORT VIRTUAL ENGAGEMENT

Can you remember the sources that were referred to in Module 3? Make a list. Can you think of any others?

0/250

* Select which principles to determine best-fit technology apply when a person is learning to self-navigate.

1. Let the person you are working with lead.

2. Expect a learning curve.

3. Anticipate technology pitfalls.

4. Keep trying.

5. Remember you are a navigator.

MODULE #7

SUPPORTING PERSONS LIVING WITH DEMENTIA AND THEIR CARE PARTNERS

* 1. People with dementia can experience stigmatizing behaviours from others along the dementia journey.

TRUE

FALSE

* 2. Carers take on more and more responsibility for the person as dementia progresses.

TRUE

FALSE

* 3. People with dementia cannot experience grief.

TRUE

FALSE

* 4. It is not important to include individuals with dementia in decision-making about their life when they are in the middle to late stages of dementia.

TRUE

FALSE

* 1. Behaviours can be understood as a form of communication.

TRUE

FALSE

* 2. Explaining a multi-step activity all at once supports the person’s ability to understand.

TRUE

FALSE

* 3. Reducing the amount of glare cast by light can help make an environment more understandable.

TRUE

FALSE

* 4. Unmanaged pain contributes to a person’s anxious or restless behaviour.

TRUE

FALSE

Submit your answers below by clicking button below.

We will send your test results

to the email provided within 5-7 days!

Thank you for your participation in the Nav-CARE Training!

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Compassionate Community Quadra Island | #2- 654 Harper Road PO Box 674 | Quathiaski Cove, BC V0P 1N0 CA

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