At JEA, it’s important for us to know that we’re communicating our safety messages effectively. This brief survey is required by the Tennessee Public Utility Commission (TPUC) to make sure you know about natural gas and pipeline safety. Please take a few minutes to complete the survey.

*If you choose, you can enter for a chance to win a Yeti® Hopper Flip 8 Soft Cooler.

* 1. In the last 12 months, have you been contacted or received written information from Jackson Energy Authority regarding pipeline safety?
1a. If yes, what was the source?
* 2. Are you familiar with gas pipelines running through your community?
* 3. Have you contacted Jackson Energy Authority in the past year to inquire about the location of pipelines?
3a. If yes, about how many times?
3b. If yes, how did you make the contact?
* 4. Are you familiar with the precautions an excavator should take, prior to digging, to avoid hitting an underground facility?
* 5. How often would you say your operator checks whether a pipeline exists before digging in a new spot?
5. If not always, why not?
* 6. Warning markers indicate exactly where a pipeline is located and how deep the line is buried.
* 7. What number should you dial before you dig?
* 8. Depth is never an issue: you should always have underground utilities located before digging.
* 9. You can rely on the odor of gas to know if there is a leak.
* 10. If you hit a gas line, you should contact 911 and the gas company.
* 11. Have you ever encountered a pipeline or gas line unexpectedly, while digging?
* 12. How many times has an unexpected encounter with a pipeline or gas line resulted in damage?
* 13. How do you make sure that all the right people in the company get the information on whom to call before digging? How do you share the information?
* 14. Before today, have you or has anyone in your company or department met with a pipeline or gas company representative to discuss pipeline safety?
* 15. In case of a pipeline or gas incident, do you know how to contact the appropriate pipeline or gas company involved?
* 16. How do you feel about the following statement? "Jackson Energy Authority is doing a good job of informing companies like mine about natural gas pipeline safety."
16a. If you disagree, why?
*If you choose to be qualified for the drawing for the Yeti® Hopper Flip 8 Soft Cooler, please provide your name, street address, phone number and email address below. This information will not be released and will only be used solely for the purpose of this one-time contest. Please visit for official contest rules.