ACCESS
Staff responded to my crisis call within 60 minutes.
Staff was available when I needed them.
It was easy for me to access services.

EFFECTIVENESS
I received services that were very helpful.
The staff helped me find and/or connect with resources that I needed.
The staff talked with me in a way that I understood.

EFFICIENCY
If I had a complaint(s), it was handled well.
My needs were adequately addressed.

OVERALL SATISFACTION
I was treated with respect.
I am satisfied with the services I received.
Additional Comments / How could we better serve you?
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