Visitor Experience Survey

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Please take the time to fill out this 5 to 10-minute survey. Your answers are completely confidential and will only be used for research purposes by Clackamas Heritage Partners to improve upon visitor needs, wants, and future experiences. If you have any questions about this survey, please contact our Visitor Services Manager, Alyssa Lorain, at alyssa@historicoregoncity.org

* What is your age?

Younger than 18 years old

18-29 years old

30-39 years old

40-49 years old

50-59 years old

60-69 years old

70+ years old

* Where are you located? Please provide the city & state/territory or city & country if outside the U.S.A.

0/250

Approximately what year was your last visit?

0/50

* What is your highest level of education?

Less than High School

High School Diploma/GED

Some college but no degree

Associate's Degree (e.g. AA, AS)

Bachelor's Degree (e.g. BA, BS)

Professional Degree (e.g., MD, DDS, DVM, LLB, JD)

Master's Degree (e.g. MA, MS, MEng, MEd, MSW, MBA)

Doctorate Degree (e.g., PhD, EdD)

* What is your ethnic background? Please check all that apply.

Hispanic/Lantinx

African American/Black

Asian

Indigenous

White/European

Middle Eastern

Pacific Islander

Other

* Are you a student or teacher/educator?

Yes

If you checked yes, please specify what you study or what you teach.

0/500

* How many times have you visited our site before?

This is the first time

Only once before

A handful of times

A few times a month

Several times a week

Everyday

* What areas of our site have you experienced? Check all that apply.

Interpretive Center

Visitor Center

Walking trail

Heritage Garden

Abernethy Green area (Amphitheater, Pavilion, & Green)

Parking lot

Bathrooms

Terrace/Wagon 3 deck

Other

* What is/was your main reason for visiting?

0/500

What were your expectations before your visit?

0/500

Did your visit meet your expectations? If it didn't, please explain why.

0/500

* Approximately how long do you spend visiting our site per visit on average?

Less than 30 minutes

30 minutes - 1 hour

1 hour - 2 hours

2+ hours

N/A since this is my first time

* How would you rate your overall experience?

Poor

Great

* How would you rate the friendliness and professionalism of the staff?

Poor

Great

* How would you rate how welcomed and valued you felt during your visit?

Poor

Great

* How clear and helpful was the information provided by the staff?

Poor

Great

* How clear and helpful was our signage and directions?

Poor

Great

* How inspiring or educational was your visit?

Poor

Great

* How would you rate the organization of and ease to navigate our exhibits?

Poor

Great

* How would you rate the value of the services for the money?

Poor

Great

* Would you consider the visit a good use of your time? Please, explain why or why not.

0/500

What was the highlight of your visit?

0/500

Were there any issues or problems during your visit? Please be specific.

0/500

What is something we could do to improve your experience?

0/500

* What is something you would like to see in the future?

0/500

* How did you hear about us? Check all that apply.

Social Media (Facebook, Instagram, Bluesky, etc.)

Search Engine (Google, Yahoo!, Bing, etc.)

Print Media (Travel Oregon guides, brochures, advertisements, etc.)

Referral/Word-of-mouth (Friend, family, or stranger)

Staff or Board Member (current or former)

Other

* Would you recommend us to others?

Yes

* How likely are you to visit us again?

I Will Never Come Back Again

I Want to Come Back Again and Again

* Do you follow us on any of our social media? Check all that apply.

Facebook

Instagram

Bluesky

YouTube

Other

* Are you subscribed to our newsletter?

Yes

Is there anything else you would like to share with us?

0/500

Thank you for completing our survey! Clackamas Heritage Partners truly appreciate your contribution and the time that you have committed to assist us in the improvement of visitor experiences.

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Clackamas Heritage Partners | 1726 Washington Street | Oregon City, OR 97045 US

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