Download your free copy of the Leaders Summit Report - How to Build Community Beyond Loyalty Points
The theme for our March CXFO Leaders Summit was around Consumer Loyalty and 'How to Build Community Beyond Loyalty Points'. When it comes to Customer Loyalty, many of the attendees at the Leaders Summit agreed that we need to come to an understanding that CX is no longer just about rewards. It is so much more, with personalisation and 'communities' becoming increasingly important, and data being the rising star. This report highlights the key points which were discussed at the Summit. Download your copy for free today.
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