| Earlier in the year we ran a virtual CX Roundtable event to discuss a pivotal question that's shaping our work environments and influencing the overall Customer Experience in significant ways:
Are we getting our wellbeing strategies right? Does it strike the right balance for business and our people?
This report covers the views, insights, and learnings from the successes and challenges of the panellists, and we learnt about pioneering approaches and best practices from a variety of sectors, enabling us to rethink our own strategies and inspire actionable change. |
