| Date: 23rd May 2024, 8:30am - 11:30am Venue: The Savoy, London As businesses strive to meet the evolving needs and expectations of today's consumers, the concept of omnichannel CX has transcended mere ticketing solutions to encompass a holistic approach to customer engagement across multiple touchpoints.
Gather with industry leaders and executives over a sumptuous breakfast spread as we navigate the evolving expectations of today's consumers. From leveraging emerging and next-gen technologies like AI and automation, to optimising voice and digital channels, our discussion will uncover innovative strategies for orchestrating cohesive customer journeys.
Discuss practical approaches to connecting with customers on a deeper level and deliver tailored experiences. This session will delve into perspectives surrounding best practices and innovative tools for elevating your strategy and propelling your organisation forward.
Register your interest below to be considered for the event. |
