Did you hear what I thought I said? Why is it that communicating effectively often seems so easy, yet turns out to be quite difficult? This seminar examines the communication process & explains why even the most straightforward message can result in misunderstandings. Acquire 5 tips to improve listening, become familiar with the traits of high & low context speakers, & recognize the hidden barriers to fostering understanding with others. Explore how assertive talking skills can assist you in setting firm, kind limits without disrespecting others.
3 hours CSWMFT, BELTSS, OBN with reciprocity. |