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The Next Phase of AI: From Tools to Digital Teammates

AI is moving beyond chatbots that answer questions. The next phase includes agents that plan work, use tools, maintain context, and complete multi-step processes. This session looks at where AI is headed, what that shift means for organizations and employees, and why human judgment, trust, and oversight become more important as AI becomes more capable.


In this session, Michael will share a practical look at where AI is headed, which trends are worth paying attention to, and what organizations can do today to prepare for the next phase of AI-driven work. Attendees will leave with a practical framework for deciding what to automate, what to delegate, and what should remain human-led.

September 24, 2026

9:00 - 10:00 a.m. (CST)

Virtual (Zoom)

Roundtable Speaker

Michael Bender

Senior Content Developer

Microsoft


Michael Bender is a Senior Content Developer at Microsoft, where he helps build technical guidance and learning content for Azure cloud services. Over the course of his career, he's worked across infrastructure, networking, software, cloud computing, and emerging technologies, helping teams understand not just how technology works, but how to use it effectively.


In recent years, Michael has become increasingly focused on generative AI, agentic workflows, and the future of work. He spends much of his time experimenting with AI tools, building AI-assisted processes, and exploring how humans and AI can work together most effectively. His perspective is shaped less by theory and more by hands-on experience using AI as a daily collaborator.


Outside of Microsoft, Michael is active in Wisconsin's technology and STEM communities, supporting FIRST Robotics teams, nonprofit organizations, and technology education initiatives. He enjoys helping people make sense of emerging technologies and believes the biggest opportunity with AI isn't replacing people, it's freeing people to focus on the work that requires creativity, judgment, and human connection.