Practical Tools for Conflict Resolution

Conflict is a natural part of every workplace and relationship, but when handled effectively, it can strengthen communication, trust, collaboration, and team culture. Practical Tools for Conflict Resolution is an interactive workshop designed to help participants develop the skills and confidence needed to engage conflict constructively rather than avoid it.

Through discussion, self-reflection, and practical exercises, participants will explore the root causes of conflict, emotional intelligence, active listening, difficult conversations, and different conflict resolution styles. The workshop emphasizes empathy, communication, and understanding diverse perspectives while providing practical tools for addressing tension in healthy and productive ways.



Participants will leave with strategies to navigate difficult conversations, strengthen workplace relationships, improve team dynamics, and approach conflict as an opportunity for growth and resolution. 

This is a virtual workshop.

About the Presenter

Dr. Jaison K.D. McCall is a leadership strategist and executive facilitator known for helping organizations align purpose, performance, and culture when the stakes are high.

With executive leadership experience spanning complex healthcare systems, mission-driven nonprofits, and academia, Dr. McCall brings uncommon range and authority to every engagement. He has led within large institutions, build culture in mission-centered environments, and formed leaders in the classroom - giving him a rare ability to move seamlessly between vision, systems strategy, and culture execution.

Academically formed in leadership, theology, and organizational strategy, and serving as a professor and executive facilitator, he operates at the intersection of mission, operational excellence, and human formation. He does not simply speak about leadership - he builds leaders capable of carrying weight, shaping culture, and sustaining performance.

Dr. McCall currently serves in senior mission leadership within a large integrated healthcare system, working at the nexus of executive strategy, ethics, culture transformation, and community impact. His distinctive strength lies in translating high-level vision into disciplined, practical frameworks leaders can implement immediately - across healthcare, nonprofit, corporate, faith-based, and entrepreneurial sectors.