Communication & Customer Service Skills for Today's Workforce
Master the skills you need to succeed in today’s customer-focused workplace. Join us for a unique learning experience with professional encourager Karen Watts.
• Identify elements of a great customer service experience • Understand and model behaviors essential for delivering good service • Discuss and apply verbal and written business communication strategies • Recognize fundamentals of customer loyalty and relationships • Identify and manage common customer service problems • Practice service strategies with peers • Review and apply job-seeking basics as they relate to customer service
Women's Resource Center in Alamance County 411 West Fifth Street, Suite B, Burlington, NC 27215 View on map
Tuesday, September 9, 2025 09:00am - Thursday, September 25, 2025 12:00pm
