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From Awareness to Action: The Donor Flow Framework

Network for Strong Communities
8050 Watson Rd (Floor 2), St. Louis, MO 63119
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Aug 04, 2026 09:00am - Aug 04, 2026 12:00pm

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$50.00

From Awareness to Action: The Donor Flow Framework

A simple framework for guiding supporters from first discovery to meaningful giving. Fundraising can sometimes feel unpredictable. Someone may care deeply about your mission but still hesitate to give. Organizations often focus on the ask, when the real opportunity lies in the journey leading up to it. Most donors move through stages before they are ready to take action. Understanding those stages can transform how you build relationships with supporters.


In this workshop, you’ll learn a simple but powerful model called the Donor Flow Framework.

Aware → Interest → Connect → Act


This framework helps organizations understand how supporters move from first discovering your mission to becoming committed donors. When you know where someone is in the journey, you can guide them forward naturally.


During this workshop you will learn:

• The four stages of the Donor Flow Framework

• Why donors often stall between stages

• How to identify gaps in your current engagement strategy

• Practical ways to move supporters toward meaningful action

• How stronger relationships naturally lead to more donor “yeses”


You’ll leave with a clear way to think about donor engagement and a framework you can immediately apply to your fundraising and relationship-building efforts.


This is an in-person workshop in St. Louis, MO.

About the Presenter

Maryanne Dersch coaches and trains nonprofit leaders to master the art of influence, so they can raise more money without feeling rejected or pushy. Her “effervescent badassery” calls you to be more influential in your work, life and even in your own view of self.


She has spent almost thirty years working in the nonprofit world, helping organizations communicate more effectively internally and externally. From those experiences, she authored, Courageous Communication: Why codependence is making your nonprofit brand boring and what to do about it. She also produces and hosts The Influential Nonprofit podcast and the annual Donor Attraction Forum virtual event.


She is leading a movement to change "nonprofit" to "human investment company" to accurately reflect the contributions of the sector. She’s known for her love of ultrahigh heels, extra-large Diet Cokes, and short karaoke rotations.

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