Conflict offers opportunities for growth, connection, creativity, and positive change. But when emotions escalate, it can result in an unproductive, stressful, polarized, work environment. Learn about causes of conflict escalation, and how to navigate and de-escalate challenging emotions in ourselves and others. Identify communication tips and skills that support constructive self-expression, while encouraging healthy, safe dialogues, connections and outcomes.
Presented by: Andrea Peck, Facilitator
3 Hours for CSWMFT. Approved for BELTS 3 hours. Nursing 3 hours with reciprocity. |
