| Jim is a dynamic leader with over 15 years of proven successful Process Optimization and Project Management experience in roles with increasing responsibility; ranging from an Engagement Manager delivering successful projects through an Engagement Director, building engagement delivery teams. As a leader of Jefferson Wells Business Optimization Services Center of Expertise, Jim’s has built teams that have delivered successful engagements in advance of ERP implementations, Robotic Process Automation initiatives and Shared Service creation. The teams provide consistent, professional documentation to drive successful outcomes in the engagements. As a foundation to his experience in this space, Jim has deep experience conducting facilitated sessions, creating process flows and detailed narratives, resulting in recommendations for process improvements and the implementation of consistent processes. Jim has excellent communication, leadership and interpersonal skills. |