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Tuesday, June 8, 2027
12:00pm - 01:00pm ET

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Communication Skills Part 2: Real-World Scenarios Across Peer Settings

Communication is one of the primary tools of peer support. Unlike many clinical roles that rely heavily on assessment or treatment planning, peer support often succeeds or fails based on how safe people feel, how respected they feel, and whether communication creates connection, dignity, and hope.


This training explores how communication serves as one of the most powerful tools in peer support, shaping trust, connection, and recovery engagement. Participants will strengthen skills in active listening, trauma-informed communication, emotional validation, and recovery-oriented conversations that promote hope, dignity, and empowerment. The session will examine how peers can communicate in ways that create emotional safety, avoid retraumatization, and support individuals through challenging conversations without judgment or power struggles. Through practical examples and discussion, attendees will gain strategies for building authentic, person-centered relationships that support long-term recovery and resilience.

Learning Objectives:


  1. Describe how communication influences trust, engagement, hope, and recovery outcomes within peer support relationships.  
  2. Identify strategies for using active listening, emotional validation, and trauma-informed communication techniques to create emotional safety and strengthen connections with participants.  
  3. Apply recovery-oriented communication approaches to challenging conversations in ways that promote dignity, empowerment, and person-centered support while avoiding judgment, power struggles, and retraumatization.


A 1.0 CEU certificate will be awarded to peer professionals after attending the full training and submitting an evaluation.

This is an interactive training. In order to award continuing education credits, it is important that we can verify your attendance. Please remain on camera as much as you can during this event and be mindful of your on-camera presence. Thank you for your cooperation!

Provided in Partnership by:

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