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Cultural Competency Training

September 30, 2026

8:00 AM - 5:00 PM

Stark County Mental Health & Addiction Recovery
121 Cleveland Ave SW, Canton, OH 44702
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Register by Septebmer 27

Free

Who Should Attend:

Behavioral health professionals


Description:

The Cultural Competency Training (CCT) provides foundational knowledge related to cultural competence, cultural humility, and person‑centered care. The training supports understanding and implementation of the National Standards for Culturally and Linguistically Appropriate Services (CLAS) in Health and Health Care and builds practical skills for working effectively with individuals, families, and communities from varied cultural and linguistic backgrounds within behavioral health settings.


The CCT curriculum includes, but is not limited to:

  • The Importance of Cultural and Linguistic Competence
  • Understanding Culture and Identity in Service Delivery
  • How Personal and Organizational Culture Influence Communication
  • Identifying and Navigating Cultural Misunderstandings (“Cultural Bumps”)
  • Effective Communication, Including Working with Qualified Interpreters

Continuing Education Credits: 7.25

LPC, LPCC

LISW, SWA, LSW

OCPC, OCPS, OCPSA

CDCA, LCDC II, LCDC III, LICDC

Ethics

Ethics

CC

C9

About the Presenter:

Isaac Baez (pronounced B-UY-ehz) is a seasoned consultant, skilled facilitator, and founder of Visage Cultural & Diversity Consultation, LLC. His focus is on advancing diversity, equity, inclusion, and belonging (DEIB). Isaac has previously worked as a consultant for organizations such as the Hope and Healing Survivor Resources Center and StarkMHAR. Since July 2024, he has served as the Assistant Director of Education and Training at Pathways Community HUB Institute. He supports PCHI®'s mission to reduce health disparities and improve whole-person care by developing and implementing training programs for Community Health Workers (CHWs) in both English and Spanish.


Isaac earned his Master's in Public Health from NEOMED and holds a Certified Diversity Executive (CDE) certificate from the Institute of Diversity Certification. He is currently pursuing a Doctorate in Public Health at Claremont Graduate University.


He has conducted training sessions throughout Ohio, covering topics such as Cultural and Linguistic Competency, Cultural Humility, Language Access, and LGBTQ+ 101. His passion for helping those in need has been a driving force behind his career in Public Health and DEIB. This commitment has allowed him to engage with various groups, including serving as co-chair of the Akron Pride Festival Steering Committee, the Akron-Canton Latino Committee, the Summit County Refugee Task Force, the Ohio Alliance to End Sexual Violence (OAESV) board, and the Plexus LGBT+ Allied Chamber of Commerce board.


Isaac lives with his spouse, Logan, and their two dogs, Charlie and Osito (which means "little bear" in Spanish).