A facility crisis can escalate quickly if not handled properly. Your response determines whether the situation is resolved efficiently or turns into a public matter. This seminar will equip you with essential crisis management skills, including:
✔ Identifying potential crises
✔ Defining and addressing a crisis
✔ Writing media statements and talking points
✔ Managing internal and external communication
✔ Following the 10 rules of crisis response
Free member webinar for ALF and SNF
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