Navigating Insurance and Labor: Key Insights for NH Businesses

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The New Hampshire Insurance Department and Department of Labor, two state agencies, are collaborating on a presentation with vital information businesses need to know. Experts from both agencies will cover:

• Brief overview of the departments and the assistance they can offer businesses and consumers
• Workers’ Compensation insurance and claims
• Trends in claims and cost
• What do I do if I have issues with this coverage?
• Paid Family and Medical Leave Insurance
• What is the NH Paid Family and Medical Leave Program and how much does this coverage cost?
• How is it a vital product for your business and employees?
• Tips for handling subcontractors and wage/hour laws
• 30 minute Q&A

Presenters include:

• Deputy Commissioner- Keith Nyhan
• NHID Property and Casualty Division Director-- James Fox
• NHID Chief Property and Casualty Division Actuary Christian Citarella
• NHDOL Deputy Commissioner- Danielle Albert
• NHDOL Workers’ Compensation Division Director- Wesley Gardner

MEET YOUR PRESENTERS

Keith E. Nyhan brings over 28 years of expertise in the financial services and insurance sectors to his role as Deputy Commissioner of the New Hampshire Insurance Department. He has been a member of the NHID since 2007.

Beginning his tenure at the NHID as the Examiner in Charge of the Life and Health Market Conduct Unit, he has consistently demonstrated expertise in compliance management, consumer advocacy, and regulatory oversight. In his role as Director of the Consumer Services Unit, Keith was responsible for safeguarding the interests of Granite Staters and has overseen the recovery of $33 million for New Hampshire residents since October 2011.

James N. Fox is a seasoned professional with a distinguished career in the fields of law and insurance, currently serving as the Property & Casualty Director at the New Hampshire Insurance Department. Throughout his career, James has consistently demonstrated a passion for the law, a commitment to justice, and a deep understanding of the complexities within the insurance industry. His multifaceted experiences, from private practice to public service, underscore his comprehensive expertise and unwavering dedication to the legal and regulatory aspects of insurance in the state of New Hampshire.

Christian Citarella is a highly experienced actuary with a strong background in property and casualty insurance. Since joining the New Hampshire Insurance Department in 2014, Christian has played a critical role in safeguarding the stability and transparency of the state’s insurance markets.

In his current role as Chief Property and Casualty Actuary, Christian oversees the review of all property and casualty rate and rule filings submitted to the NHID. He provides strategic advice to department leadership on the potential market impacts of legislative proposals and monitors the overall health of New Hampshire’s insurance landscape.

Danielle N. Albert, is the current Deputy Commissioner for the New Hampshire Department of Labor. Ms. Albert previously served the Department as the Director of the Workers’ Compensation Division, General Counsel, and a workers’ compensation Hearing Officer.  

Wesley D. Gardner is the current Director of Workers’ Compensation for the NH Department of Labor in Concord, NH. In this role, he is responsible for oversight of the Workers’ Compensation Division, which includes all provisions of RSA 281-A.