You don't want to miss this.


Session 1: Wednesday, March 13, 2024

Session 2: Thursday, March 14, 2024

Session 3: Wednesday, March 27, 2024

Session 4: Thursday, March 28, 2024


Sessions begin promptly at 9 a.m., and end approximately at 4 p.m.


Second Floor Training Room

201 S. Roop Street

Carson City, NV 89701



Pooling Resources, Inc.

(775) 887-2240

[email protected]

Who Should Attend?

Anyone who is currently in a management/supervisory role or will be promoted to a management/supervisory role within three months of completion of the program.  

Note: If not currently in or imminently going into a management/supervisory role, POOL/PACT HR's training, "So, You Want to be a Supervisor?" may be a more appropriate class.  

POOL/PACT HR Training Policies

To view the training policies for all POOL/PACT HR trainings, please click here.

Essential Management Skills

in the Public-Sector

Certificate Program

Carson City - March 2024

This four-session program has been developed specifically for managers and supervisors to assist them in learning to build credibility through effective communication, time management, and performance management skills. Whether in the trenches, or just starting to manage others, this program provides a wealth of ideas, techniques, and knowledge to help manage people and projects effectively. This is an invaluable opportunity for participants to learn proven techniques to make them effective leaders in their organizations.

Participants will need to be available to attend all four sessions.  Completion of all sessions is required to earn a certificate.  Participants will receive a comprehensive training manual that can be used during and after the course.

Program Agenda

Session 1: The Foundation of Effective Management

  • Communication Styles
  • Leadership Styles
  • Time Management
  • Meeting Management

Session 2: Be Part of Organizational Effectiveness

  • Ethics
  • Buddy to Boss
  • Review of the Nine Legal Landmines
  • Job Descriptions
  • Discrimination/Harassment
  • Drugs & Alcohol in the Workplace
  • Employee Assistance Program
  • Workers' Compensation

Session 3: Preparing to Effectively Manage Others

  • Identify benefits prescribed by ADA and FMLA
  • Interaction between ADA, FMLA, and Workers' Compensation
  • FLSA Basics
  • Recruitment Plans
  • Job Announcements
  • Conducting Interviews
  • Background Checks
  • Essential Components of Job Offer Letters

Session 4: Managing & Leading Others to Success

  • Documentation
  • Setting Expectations
  • Monitoring/Coaching
  • Evaluating Performance
  • Steps of Coaching & Progressive Discipline 
  • Change Management
  • Conflict Management

Waitlist Available

This class is currently full.  If you are interested in being put on the waitlist, please sign up here