Caregiving Information Center

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Adding a Caregiver to a Participant's Care Team

As a case manager, you're here to determine if your client can benefit from In-Home Supportive Services (IHSS) or In-Home Caregiving (IHCG) and how to apply for these programs in Los Angeles County. Here’s a detailed guide to help you through the process:

Open Caregiving Cheat Sheet

IHSS Program Overview - Watch the Training Series

Pathways to Caregiving Support

	(IHSS) In-Home Supportive Services Administered by DPSS	(IHCG) In-Home Caregiving Administered by HFH
Description	Caregiving program in CA which funds in-home ADLs and/or IADLs support for low-income elderly, blind, or disabled people.	Caregiving bridge program in LA County, providing in-home ADLs and/or IADLs support for participants living with co-occurring conditions who are at risk of homelessness or staying in a transitional shelter.
Eligibility Criteria	65+, blind, or disabled California resident Medi-Cal beneficiary Live in own home or chosen dwelling (includes transitional shelters but excludes licensed facilities) Income up to 138% FPL	Pending, approved, or denied IHSS application with date/case # Full or Limited Universal Information Sharing Consent in CHAMP Meets caregiving need criteria per HFH clinician assessment
Application Process	Phone 888.944.4477 (preferred) or Print and mail to DPSS IHSS:  PO BOX 93730 City of Industry, CA 91715 Receive submission notification with case number Submit Health Care Certification (upon request)	Record CHAMP CS Personal Care and Homemaker Services Opt-In Verify identifying, demographic, contact, and case manager info for the participant in CHAMP Submit Application (must include IHSS case details)
Eligibility Determination	DPSS clinician assesses ADLs/IADLs via in-home interview Redetermination annually	HFH clinician assesses ADLs/IADLs via in-home interview Redetermination every 90 days
Application Decision Notification	Approval includes monthly hours allotment (no hours cap) Denial includes explanation why	Approval includes assigned IHCG provider and monthly hours allotment (up to 160 hours) Denial includes explanation why
Caregiver Selection & Management	Recipient hires, trains, and manages their caregiver Can be family, friends, neighbors, or from PASC	Caregiver assigned by HFH from subcontracted network HFH monitors caregiver performance
Duration	Ongoing with annual reassessment	Temporary with 90-day reassessment Ends after IHSS caregiver is hired
Support	IHSS Helpline Community (M-F 8am-5pm)	HFH Caregiving Office Hours  (for ICMS practitioners)

HFH In-Home Caregiving (IHCG) Application

In-Home Supportive Services (IHSS) Application

IHSS Health Care Certification

ICMS Practitioners' Role in Connecting Participants to Caregiving Support

Ways a CAREGIVER can add

VALUE to the care team:

For more assistance

Contact the IHSS Helpline Community for IHSS-related queries.
Register for the Journey from IHCG to IHSS Training Session
All IHSS and IHCG questions are welcomed in Office Hours.
Check program glossary for helpful definitions.

Comments, Questions, or Feedback about this guide? Let us know

Caregiving Information Center

As a case manager, you're here to determine if your client can benefit from In-Home Supportive Services (IHSS) or In-Home Caregiving (IHCG) and how to apply for these programs in Los Angeles County. Here’s a detailed guide to help you through the process:

Pathways to Caregiving Support

﻿ICMS Practitioners' Role in Connecting Participants to Caregiving Support

Ways a CAREGIVER can add

ICMS Practitioners' Role in Connecting Participants to Caregiving Support