| Hello Neighbor!
The Villages of Woodland Springs (VOWS) is a vibrant, master-planned community located in North Fort Worth. Home to over 4,600 residences, VOWS offers an exceptional range of amenities designed to promote connection, recreation, and quality of life.
Residents enjoy access to six private pools, 16 scenic catch-and-release ponds, walking trails, three sand volleyball courts, two half basketball courts, a roller hockey rink, a tennis court, and a fully equipped Amenity Center available for private rental. Whether you are a longtime resident or new to the neighborhood, we invite you to stay connected through our community website at www.vowshoa.com, where you will find news, updates, and resources to help you make the most of living in VOWS. |
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| Board Of Directors
The Villages of Woodland Springs is guided by a dedicated Board of Directors, volunteer homeowners, committed to preserving the integrity, value, and quality of life within our community.
To support day-to-day operations, the Board partners with FirstService Residential, a professional management company that carries out responsibilities under the Board’s direction and in compliance with state and federal regulations.
Open and transparent communication is essential to our community’s success. If you have any questions, concerns, or feedback, you will find contact information for both the onsite staff and the Board of Directors below.
Contact your Board of Directors - board@vowshoa.com President: Josh Allison Vice President: Jon Clayton Secretary: Barbara Brewer Treasurer: Nathan Watson Director: Michael Sovereign Director: Kylie Szantyr |
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| Assessment Information
Homeowner assessments are billed semi-annually and are essential to funding the operations, maintenance, and amenities of The Villages of Woodland Springs. Assessment Details: • Dues will be applied to accounts on January 1st and July 1st in the amount of $436.97 ($873.94 annually) • Full payment is due by the 30th of January and July to avoid late fees
Payment Options: • Online at ClickPay.com • Through your Connect Resident Portal • By phone at 1 (800) 533-7901 (ClickPay customer service) Please ensure your account information is up to date and that payments are submitted on time to remain in good standing.
Questions or need help? Contact our onsite office at vows.admin@fsresidential.com or (817) 741-1719. |
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| Assessment Payment Options and Autopay Guidelines
This is important information regarding HOA assessment payment methods and autopayment setup guidelines to help homeowners ensure timely and accurate payments.
HOA Dues – Autopayment Setup (ClickPay) Please note that when setting up autopayments through ClickPay for semi-annual HOA assessments, special timing requirements apply. Payment Dates: Autopayments must be scheduled to occur on January 1 and July 1.
Posting Schedule: HOA assessments are not posted to accounts until five (5) days before the due date.
Early Withdrawals: If autopay is set to withdraw funds before the assessment is posted, the payment will fail because no balance exists yet.
Important Autopay Notes Homeowners may pay early by manually entering the amount they wish to pay instead of selecting “balance due.”
HOA assessments cannot be set up as a bill payee through a personal banking institution because the HOA is not configured to accept direct deposits.
Autopayments are only available through ClickPay.
Alternatively, payments may be made by mailing a check to the address listed on the assessment notice.
Four Ways to Make a Payment
1. Online Payment (ClickPay via FirstService Residential) Visit www.FSResidential.com and click “Make a Payment.” Create an online profile and connect your home using the account number listed on your statement or coupon book. Features include free recurring ACH autopay, one-time ACH payments, credit/debit card payments (fees may apply), automatic recurring payments, and payment history tracking. ClickPay Assistance: 1-888-354-0135 (Option 1)
2. Bill Pay (Manual Only) Make payable to The Villages of Woodland Springs with your account number. Mail to: The Villages of Woodland Springs c/o FirstService Residential PO Box 30343 Tampa, FL 33630-3343
3. Mail a Check Make payable to The Villages of Woodland Springs and include your statement stub. Mail to same address above.
4. Pay in Person You may make a payment in person using a credit or debit card, or by bank account using eCheck/ACH. Bank payments require a routing number and account number; writing out a physical check is not required. Consider paying by eCheck/ACH instead of a card, as this option usually has lower or no service fees.
Location & Hours: 12209 Timberland Blvd Monday–Friday, 9:00 AM–5:00 PM
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| Community Website & Connect Resident Portal
VOWS Website: vowshoa.com Access community documents, amenity center information, events, community contacts, and FAQs.
Connect Resident portal: thevillagesofwoodlandsprings.connectresident.com Submit Architectural Modification requests, access community documents, make payments, request amenity center reservations, and access the community calendar.
You can also view your current statement, review past statements, and manage your preferences for receiving electronic statements by visiting estatements.welcomelink.com/dallas. |
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| Requesting a Payment Plan
If you are going through a financial hardship or think you may have trouble making your payment on time, please contact us at vows.admin@fsresidential.com, or by calling (817) 741-1719, so we can review options and provide support.
Eligibility:
- Only one payment plan may be requested per calendar year.
- If you default on a payment plan, you are not eligible to request another for two years.
- If you have previously defaulted and wish to request a new payment plan, you may do so only with prior approval from the Board of Directors.
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| Community Events & E-Newsletter
The Villages of Woodland Springs hosts events year-round to bring neighbors together and build a strong sense of community. To stay in the loop, be sure to sign up for our E-Newsletter and follow us on social media for the latest updates. Interested in helping out or getting involved? Email our Lifestyle Coordinator at vows.lifestyle@fsresidential.com to learn about vendor and volunteer opportunities. |
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| Community Pools
The Villages of Woodland Springs offers access to six private community pools for residents to enjoy during the warmer months. Whether you are looking to swim laps, relax with your family, or let the kids cool off, there’s a pool nearby to meet your needs. Pool Season The pools are open annually from May through September, weather permitting. Specific opening and closing dates are announced on our website and social media.
Access Requirements • Residents must have a pool key fob or mobile app access to enter all pools • Each home is eligible for one complimentary fob; replacements are $25 each. A maximum of two fobs are allowed per home • Mobile access is available for homeowners only • Renters are eligible for a key fob only and must be registered by the homeowner or property management company before gaining access to the pools • Pool fobs can be picked up at the onsite office during business hours
Pool Rules - Violations of pool rules may result in suspension of access • Children 15 and under must be accompanied by a resident 18 or older who has a pool fob and photo ID • Residents ages 16 and up must have a pool fob and photo ID to enter • Each household may bring up to 4 guests per visit • Trespassing after pool hours or during closures is prohibited. • No glass, alcohol, or smoking inside the pool area • Pets are not allowed within the gated pool areas • Proper swimwear is required • All swimmers who are not potty-trained must wear swim diapers • Pool monitors and staff must be respected at all times • Please help keep the pool clean by picking up after yourself and following posted guidelines
Stay Updated Sign-up for our E-Newsletters for pool updates, closures, and special swim events. Questions about access? Contact the onsite office at vows.admin@fsresidential.com or (817) 741-1719. |
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| Renting the Amenity Center
The Amenity Center at The Villages of Woodland Springs is available for private rentals by residents in good standing. It’s a great space for hosting birthday parties, baby showers, meetings, and small community gatherings. This spacious yet cozy venue includes a state-of-the-art full kitchen, (11) 60” round tables, (12) 6’ rectangular tables, and 78 chairs, making it perfect for your next party or event.
Rental Guidelines • The Amenity Center is available for half-day and full-day rentals depending on the day of the week • Rentals are for residents only; proof of residency and ID are required • A security deposit is due at the time of reservation and is refundable if the space is left clean and undamaged • The rental includes access to the main room, kitchenette, and restrooms • Renters are responsible for setup, cleanup, and ensuring all rules are followed during the event • The space is available on a first-come, first-served basis, and popular dates fill quickly • Reservations can only be made up to 90 days in advance
How to Reserve 1. Visit thevillagesofwoodlandsprings.connectresident.com 2. Log in to the homeowner portal 3. Click on “Amenity Center” 4. Fill out the application to reserve 5. You will receive confirmation once your reservation is approved or denied 6. You have 3 business days from the day you place the reservation to submit the forms along with your deposit check to the onsite office. Remember, first-come, first-served, so don’t delay. If not received within the 3-business-day window, your reservation will be cancelled. Reservation forms can be found on VOWSHOA.com > Amenities > Amenity Center Reservation Form link 7.Once your check and information have been submitted, the reservation will be confirmed or declined by the office staff, depending on the current status of the date you have chosen, as well as your account balance. Questions? FAQs can be found at vowshoa.com/amenities, or contact the office at vows.admin@fsresidential.com or (817) 741-1719. |
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City Services and Local Resources |
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| While The Villages of Woodland Springs is managed by FirstService Residential, many essential services are provided directly by the City of Fort Worth and other local agencies. These services include utilities, public safety, street maintenance, animal control, and more. To help residents access the right information quickly, we have compiled a list of important city contacts and service links at: vowshoa.com/resources.
Common City Services Include: • Water and trash service setup • Streetlight outages and road maintenance • Animal control and stray pet reporting • Code enforcement • Stormwater drainage concerns • Police and fire non-emergency contact • Fort Worth Police Citizens on Patrol (Code Blue) For questions or to report a city issue, residents can also call Fort Worth Customer Service at (817) 392-1234 or use the MyFW app for reporting issues directly from a mobile device. |
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| Trash and Recycling Service
Trash and recycling services in The Villages of Woodland Springs are provided by the City of Fort Worth. Service schedules and guidelines are subject to change based on city policies, so residents are encouraged to verify details at fortworthtexas.gov/solidwaste.
Service Overview: • Trash Collection: Weekly curbside service every Monday • Recycling Collection: Provided every other week (blue cart) • Bulk Waste Pickup: Once per month, every 2nd Monday • Yard Waste: Must be placed in paper lawn bags or securely bundled for collection Service Guidelines: • Place carts at the curb no later than 7:00 a.m. on your scheduled collection day • Maintain at least three feet of clearance between carts, mailboxes, vehicles, or other obstacles • All waste must be contained within the cart with the lid fully closed; excess waste will not be collected • Bulk and yard waste items may be placed at the curb beginning the weekend prior to your assigned bulk pickup week For Additional Information: Residents may request additional carts, view pickup schedules, or report service issues by contacting Fort Worth Solid Waste Services at 817-392-1234 or by visiting their website. |
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| Committees
The Villages of Woodland Springs thrives thanks to the involvement of dedicated homeowner volunteers. Our committees play a vital role in shaping the direction and upkeep of our neighborhood.
Architectural Control Committee (ACC) Reviews and approves home improvement requests to ensure projects align with our Design Guidelines and maintain community standards.
Landscape & Grounds Committee Works with management to monitor and enhance the community's green spaces, entrances, and common areas.
Budget & Expenditure Committee Collaborates with the Board and management to review financials, advise on budgeting priorities, and ensure responsible use of community funds.
Pond Committee Focuses on the health, cleanliness, and appearance of our catch-and-release ponds, helping maintain these peaceful spaces for residents and local wildlife.
Lifestyle Committee Assists in planning and executing events, programs, and activities that bring residents together and foster a strong sense of community.
Want to get involved? Joining a committee is a great way to stay informed and make a direct impact in your neighborhood. Reach out to vows.admin@fsresidential.com to learn how you can volunteer. |
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| Community Standards & Compliance
To help maintain the quality and appearance of The Villages of Woodland Springs, all homeowners are expected to follow the community’s Design Guidelines and CC&Rs (Covenants, Conditions & Restrictions). These standards help protect property values and ensure our neighborhood remains a welcoming, well-kept place to live. Before making any changes to the exterior of your home, including additions, painting, fencing, landscaping, or patio projects, an Architectural Control Committee (ACC) Request must be submitted and approved. Starting a project without prior approval may result in a violation. Our Compliance Coordinator is here to support you. If you receive a notice or have questions about any potential violations, please do not hesitate to reach out. We understand that life happens, and our goal is to work with homeowners, not against them, to find reasonable solutions and help bring properties into compliance. Both the Design Guidelines and CC&Rs are included in this welcome packet and can also be accessed at vowshoa.com/forms. Questions or need help? Contact our Compliance Coordinator at vows.compliance@fsresidential.com or (817) 431-2230. |
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| Architectural Control Committee Request Information
If you are planning any changes to the exterior of your home, you must submit an ACC (Architectural Control Committee) Request and receive approval before starting any work. This helps ensure that all improvements follow the community's Design Guidelines and maintain the overall appearance and value of The Villages of Woodland Springs.
Projects that require approval include but are not limited to: • Fence installation or replacement • Exterior painting • Patio extensions, pergolas, or deck construction • Roof replacements • Major landscaping changes • Installation of generators, AC units, or solar panels • Exterior lighting or decorative elements
How to submit a request: 1. Visit thevillagesofwoodlandsprings.connectresident.com 2. Log in to the homeowner portal 3. Click on “Architectural Modifications” 4. Fill out the form with detailed information about your project 5. Include supporting documents such as drawings, photos, or material samples if applicable 6. Submit the request and allow time for the ACC to review (Requests are typically reviewed within 60 days or sooner)
Do not begin any work until you receive written approval. Starting a project without approval may result in a violation.
Need assistance? If you are unsure whether your project needs approval or have questions about the process, contact the Compliance Coordinator at vows.compliance@fsresidential.com or (817) 431-2230. |
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| Leasing Guidelines for Homeowners
If you plan to lease your home in The Villages of Woodland Springs, please be aware of the following rules and requirements. These policies are in place to protect the community and ensure all residents, owners and tenants alike, understand and follow VOWS HOA standards.
Leasing Rules Overview • Entire Home Only – Homes must be leased in full. Room rentals or partial leases are not allowed. • Single-Family Use Only – Leased homes must be used for single-family residential purposes only. • Written Lease Required – All leases must be in writing and compliant with the community’s governing documents. • Provide Rules to Tenants – Owners must give tenants a copy of the CC&Rs, Bylaws, and Design Guidelines. Tenants may be required to acknowledge receipt in writing. • Owner Responsibility – Homeowners remain responsible for their tenant’s behavior, property upkeep, compliance, and all assessments. • Maintenance Supervision – Owners must ensure leased homes are maintained to community standards, including lawn care and exterior appearance. • No “For Rent” or “For Lease” Signs – Only one approved sign may be displayed. Yard signs, vehicle signs, and window signs are not permitted without written Board approval. • Amenity Access – Only homeowners residing in the home may use community amenities. Owners may delegate access to tenants, but the HOA may require documentation. • No Surrogates – Tenants cannot act on behalf of the owner unless legally designated as a proxy or attorney-in-fact for HOA purposes.
Registration and Fees • Tenant Registration Required – Homeowners must register tenants within 30 days of each lease and upon each renewal or transition to a month-to-month lease. • Annual Re-registration – Required even if the tenant has not changed. • Registration Fee – A $150 fee is due at the time of registration. Renewals, extensions, amendments, or month-to-month transitions requires registration payment.
Fines and Enforcement Failure to comply with these rules may result in fines or suspension of community privileges. The Board has full authority to enforce all leasing rules as outlined in the Fine and Enforcement Policy.
Need Help? Contact the onsite office at vows.leasing@fsresidential.com for registration forms or assistance with leasing procedures. |
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| We are very excited to welcome you to The Villages of Woodland Springs.
This is more than just a neighborhood, it’s a community of neighbors who look out for one another, take pride in where they live, and know how to have a little fun along the way.
From community events to peaceful trails and everything in between, there is something here for everyone.
We are glad you are here and welcome home! |
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