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RMHP Behavioral Health Skills Webinars |
| Rocky Mountain Health Plans invites you to join us for our Behavioral Health Skills Webinar series. These virtual events are free of cost to attendees and features Colorado-based and national experts. These events are designed for primary and specialty care teams, community mental health and independent behavioral health providers, and community organizations who assist with access to behavioral healthcare.
Held on the third Tuesday of each month from 12:00-1:00 PM MST starting in March, these webinars will explore timely and impactful topics in behavioral health. |
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Spring Series (March 18, April 15 and May 20) Scroll down for Summer Series (July 15, August 19 and September 16) |
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| March 18th: Labor and Sex Trafficking in Colorado: A Training for Healthcare and Behavioral Health Professionals Resources from Session: The slide deck is here (in PDF format) as well as that Healthcare Protocol Toolkit that I mentioned during the presentation. This toolkit includes federal and state human trafficking laws, information about mandatory reporting and HIPAA, lists of red flags and behavioral cues, local resources, information about the hotline and ways to start these challenging conversations and ask some hard questions. It also includes screening questions that can be added to your intake process (if so desired). Here is the Colorado Human Trafficking Hotline Flyers in both English and Spanish. Those flyers can be posted in your offices or in bathrooms, rest stops, anywhere where people might see them. Also, there are three peer-reviewed journal articles that I think will be really relevant for your work, if some of you want to nerd out.
On our healthcare provider resource page on our website (https://combathumantrafficking.org/health/) you can also find a series of short videos that we produced this year. They are shorter, more digestible versions of some of the things we talked about today, just in case you want to share those to folks who were not able to attend, or if you want to slow it down a bit and do a review. We talked a bit about "universal education" and how to talk about human trafficking with folks who are not ready to disclose. The PEARR Tool gives some great pointers on how to have these challenging conversations. I recommend downloading and using an app for interpretation when talking with someone who speaks a language other than English (while waiting for a professional interpreter, not instead of). Here is a list of the top ten offline translator apps that will work offline: https://techpp.com/2013/06/05/best-translating-apps/
Here are a number of resources for talking to kids about online safety. The National Center for Missing and Exploited Children (NCMEC) has some really great stuff for parents and professionals. They also have a cyber-tipline where you can report if someone is sharing pictures or videos non-consensually. Thorn, Bark, and Love 146 are other great organizations with tons of resources. Bark actually has an app that parents can download to track their children's phones as well as other tools. Here are more resources:
Here are some resources for folks who are undocumented or on temporary work visas who may be experiencing labor abuses including but not limited to trafficking. "Understanding Child Labor Laws" document to better understand those complexities. Filing a wage theft complaint with CDLE: The Demand for Payment of Wages Form The Labor Standards Complaint Form The (relatively new) Denver Labor office can only help with wage theft claims that have some nexus to Denver. You can learn more about them here: https://denvergov.org/Government/Agencies-Departments-Offices/Agencies-Departments-Offices-Directory/Auditors-Office/Denver-Labor Centro Humanitario reporting: https://www.centrohumanitario.org/programs/wage-claim/ This is the grassroots organization that employs all kinds of direct techniques at getting people the money that they are owed. Colorado Legal Services reporting: https://www.coloradolegalservices.org/node/351/specialized-immigrant-services; they also have a specific Migrant Farmworker Division: http://www.coloradofarmworkers.org/contact/ Children’s Program at Rocky Mountain Immigrant Advocacy Network: rmian.org/childrens-program (for unaccompanied minors) Reporting wage theft or labor violations or learning about a potential employer: Contratados Learn more about powerful labor movements like Milk with Dignity and Coalition of Immokalee Workers Learn more by reading this incredible reporting: Potato Slaves or this 2020 article: Base Motives: The case for an increased focus on wage theft against migrant workers Here is are the links to learn more about volunteering with the Colorado Human Trafficking Hotline: https://combathumantrafficking.org/how-to-help/volunteer/ |
| March 18th: Labor and Sex Trafficking in Colorado: A Training for Healthcare and Behavioral Health Professionals Join the Laboratory to Combat Human Trafficking for a discussion about what human trafficking looks like and how to recognize it when it presents in a healthcare setting in both rural and urban Colorado. The crime of human trafficking intersects with many other vulnerabilities and experiences. Those who experience trafficking may also be victims of other crimes like wage theft, child abuse or domestic violence, they may be experiencing homelessness, or they may suffer from mental illness or substance misuse. Because these vulnerable populations often come into the purview of healthcare providers, public health and their social services community partners, it is vital for these professionals to receive this training. This training will explore root causes of trafficking and the myriad of intersecting identities, vulnerabilities, and social and systemic inequalities that can lead to trafficking. Understanding root causes and complex trauma is key to recognizing the crime in its many forms. Session Objectives:
- How to identify human trafficking situations and potential victims (including mandatory reporting requirements)
- Complexities of disclosure and understanding how to use "universal education" techniques to talk to potential victims who are not ready to disclose
- Innovative ways communities across the state are responding to human trafficking
- How to connect to local anti-trafficking and victim support resources in Colorado
Speaker Bio: Kara Napolitano is a human rights advocate and trainer. She began her career working internationally in Africa, the Middle East and South Asia and has spent the last 10 years working locally in the US to support survivors of labor exploitation. For the last few years, she has led training and education efforts as the Education and Partnership Director at the Laboratory to Combat Human Trafficking (LCHT) based in Denver, Colorado. She has trained more than 45,000 professionals across rural and urban Colorado on how to recognize and compassionately respond to labor and sex exploitation in their communities. Kara works alongside law enforcement, healthcare providers, those working with systems-involved youth and professionals in other intersecting sectors to build collaborations that prevent exploitation, support survivors, and hold perpetrators accountable in communities across the state. |
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April 15th: Working with Older Adults in Integrated Care Resources from Session: 4M's Behavioral Health Checklist Session Objectives:
- Identify strategies to increase older adult access and engagement in integrated BH
- Describe adaptations for enhancing competency in older adult behavioral health
- Understand common challenges older adults face and how integrated behavioral health can assist
Speaker Bio: Samantha A. Farro, PhD Director of Behavioral Health and Integrated Programs Division of Geriatric Medicine University of Colorado School of Medicine Multidisciplinary Center on Aging UCHealth Seniors Primary Care Clinics |
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| May 20th: BHASO/RAE What BH Providers Should Know in 2025 Slide deck available here Join us and get the updates on what BH providers can expect in ACC 3.0 – what’s new and what’s the same. As well as what BH providers can expect with the BHASO – what’s new and what’s the same.
Speaker Bios: Meg Taylor serves as Vice President of Behavioral Health for Rocky Mountain Health Plans (RMHP) in Colorado. Meg leads Medicaid, behavioral health, human services and whole person health strategies for RMHP. In addition to clinical behavioral health and child welfare experience, Meg has extensive expertise with practice-based quality improvement, care coordination, and public programs. Prior to joining RMHP, Meg worked and provided leadership in a diverse variety of settings— as an independent clinician, in provider-led managed care and community mental health settings, as well as major private payer organizations, fulfilling care coordination and behavioral health objectives. Meg is committed to helping all individuals access high-quality health care and services that contribute to and support overall well-being.
Maureen Careny, LCSW Maureen Carney is the Clinical Director for the Managed Service Organization (MSO) and Administrative Service Organization (ASO) – soon to be the Behavioral Health Administrative Services Organization (BHASO) - at Rocky Mountain Health Plans. These programs are contracted through the Behavioral Health Administration to deliver substance use services, crisis services and behavioral health programs for children, youth and families on the Western Slope of Colorado. Maureen has been with RMHP for three years and has also supported the organization’s health equity work. As a Licensed Clinical Social Worker, Maureen has practiced in a variety of settings including integrated primary care, early childhood, substance use prevention and treatment. Maureen enjoys playing in the Colorado outdoors, reading and chasing her three- and five-year-old children. |
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Summer Series (July 15, August 19 and September 16) |
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July 15th Common Challenges in Integrated Care and Tips for Success
Presentation PDF Recording Available Here
Session Objectives:
- Identify common integrated care challenges in the operational and clinical sectors of the Three World View and some strategies to work around issues.
- Discuss common interprofessional relationships challenges in integrated care and explore brief models for navigating successfully.
- Discuss real life challenges and examples of success in an integrated care residency clinic using the PCBH model for 25+ years.
Speaker Bio: Maya Obstfield, MS, LMFT (she/her) is a licensed Marriage and Family Therapist with a Master's of Science from Colorado State University and an Advanced Certification in Medical Family Therapy. At St. Mary’s Family Medicine, she created and implemented the IMPAC program; a service that delivers equitable wrap-around mental health services for medically complex and high-risk patients on Medicaid in order to lower ER utilization. Most recently, she developed the Inpatient Behavioral Health Consultant service, where she trains Master of Social Work (MSW) students to administer hospital based therapeutic interventions to bridge inpatient and outpatient care. Maya is also an Adjunct Faculty at Colorado Mesa University, where she thrives in teaching and learning alongside students in the MSW program. She is dedicated to working towards making change at all tiers- with patients, providers, and medical systems- to move toward a world where healthcare is equitable, evidence-based, and patient-centered. In her personal time, she loves to cook, read, mountain bike, and chase sunsets. |
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| August 19th Behavioral Health Identification, Treatment and Referral in Primary Care: Substance-Use Disorders in Primary Care Optum Education Recording
Session Objectives:
- Examine the prevalence and impact of substance use disorders and describe the diagnostic criterion.
- Discuss common substance-abuse disorders and the screening tools used to identify, reduce, and prevent problematic use.
- Identify best practices for special populations with substance-abuse disorders.
- Describe the stigma and negative perceptions associated with substance disorders that can create barriers to treatment and negatively affect access to care.
- Explain the HEDIS measures related to substance-use disorders, including IET, FUA, FUI, HDO, COU, UOP.
Speaker Bio: Dr. Debra “Deb” Nussbaum is a senior director for behavioral health evidence-based services and national SUD strategy lead for Optum. Optum is the behavioral health specialty arm of the United Healthcare Insurance Company. Deb has been in a clinical leadership role for Optum since 2010 and has led behavioral product design, network development, facility clinical vetting and SUD initiatives since 2013. Deb’s products within Optum are designed to improve access to evidence-based services, such as the adoption and rollout of the American Society of Addiction Medicine (ASAM) criteria, expansion of Optum’s medications for opioid-use disorder/medications for alcohol-use disorder (MOUD/MAUD) network, implementation of the 24/7 SUD helpline and development of alternative payment and value-based models of care. Deb also leads parity-compliant benefit design initiatives for customers looking to address specific utilization trends for their population. Deb’s clinical background is in substance-use treatment, family services and was an addictions counselor prior to earning her PhD. She is also a licensed clinical social worker (LCSW) in Florida and in New York. Deb sits on many committees within the American Society for Addiction Medicine (ASAM) and is an advocate for evidence-based care at the federal level, championing SUD legislation. |
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| September 16th Integrating Collaborative Care (CoCM): Strategies for Implementation in Clinical Practice. Presentation PDF Recording Psychiatric-Consultant Job Description Psychiatric Servies Example Contract Template NEW! Just added October 21 PART TWO: Presentation PDF Recording
Session Objectives:
- Define the fundamentals of Collaborative Care (CoCM) and its relevance in contemporary clinical settings
- Identify patient populations who benefit most from CoCM
- Outline key steps for establishing CoCM workflows within a practice
- Discuss best practices for documentation and billing under the CoCM model
Speaker Bio: Pamela Ballou-Nelson, RN, MSPH, FMC, CMPE, PhD Pamela Ballou-Nelson, RN, CMPE, MA, MSPH, PhD, has over 30 years of experience in healthcare management focusing on practice process improvement and transformation through use of LEAN tools, revenue cycle management, PCMH, workflow analysis, quality measures, Medicaid and CMS outcome measures, care management, population health, and patient activation, across the continuum of care. Dr. Nelson has worked with both provider and payer organizations working toward alternative care and value-based payment models.
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