Beware of Debit Card Theft Schemes A concerning theft scheme has been reported where criminals watch people enter their PIN at ATMs or during in-store purchases. Once they have seen the PIN, they attempt to steal the debit card and use it to access the account. Understanding how this type of fraud works can help you protect yourself.
How the Scheme Works Watching for Your PIN Criminals position themselves nearby at an ATM or point-of-sale terminal to see you enter your PIN. Stealing the Card Once they know your PIN, they may attempt to steal your card from your wallet or purse, sometimes while you’re distracted. Using the Card and PIN With both the card and the PIN, they may attempt to withdraw cash or make purchases.
How to Protect Yourself Shield Your PIN Always cover the keypad with your hand when entering your PIN at an ATM or payment terminal. Stay Aware of Your Surroundings Take a moment to look around before entering your PIN to ensure no one is standing too close. Use Tap or Mobile Payments When Possible Contactless payments or mobile wallets such as Apple Pay or Google Pay add an extra layer of protection. Monitor Your Accounts Regularly Review your transactions and statements frequently to make sure everything looks correct.
If You Think Your Card Has Been Compromised If your debit card is lost, stolen, or you believe someone may know your PIN, contact us immediately so we can help protect your account.
You can also report fraud to the Canadian Anti-Fraud Centre at 1-888-495-8501. |
