Affordable Connectivity Program – Wind-Down FAQs

When should I receive notification of my program status?

• On or after January 25, 2024 you will receive a notice via email about your account and how it will be affected by the wind-down of ACP. 
• Additional communications will follow once the FCC has announced the final month of the program.

When will ACP end?

• As of January 19, 2024, the FCC has not announced the official last month of the ACP program. Once the FCC releases that date, you will receive additional communication from Lit Fiber with final date information. Funding for the program is anticipated to run through April 2024. 

Why is ACP ending?

• ACP is winding down due to a lack of additional funding from Congress. 

What is the last day to Enroll in ACP?

• The last day to enroll in ACP is February 7, 2024, at 11:59 pm EST.

Do I need to recertify my account even though ACP is ending?

• Yes. If you are currently enrolled in ACP and your recertification date is before the end date of the program, you will need to recertify your account to continue to receive the benefit until it is ended by the FCC.

Can I still change service providers and keep my ACP discount?

• After the enrollment freeze begins on February 7, 2024, at 11:59 pm, any active subscriber will be able to transfer to a new provider. They will not be required to requalify before transferring. However, consumers who are de-enrolled will NOT be able to re-enroll and all rules related to transfer limits will still apply.

What happens if I am de-enrolled after February 7, 2024, at 11:59 pm?

• You will NOT be able to re-enroll in the program.

I love the program and it has helped me, is there anything I can do?

• The best way to help Congress pass new funding for ACP please click here.  

If I choose a different Internet provider, can I keep ACP?

• No. Unfortunately, the wind-down of ACP applies to all internet service providers. 

Have more questions? Find answers from the FCC regarding their ACP Wind-Down Process, including the latest updates from Congress, using the link below.