ITSM Academy's

Education Strategy Planning

Often there is a large disconnect between leadership saying, "We need training to accomplish the strategic goals our CIO just shared with me," and the execution of scheduling classes. Read through the snapshot below to see the flow most organizations follow. Can you spot the problem? We think you can!

Our client-centric methodology is designed to actively engage your team,

leveraging their insights alongside our expertise, fostering a dynamic learning environment

that not only meets but exceeds your corporate training objectives.

According to a study by McKinsey & Company and Brandon Hall Group on the business impact of learning strategy, "Only 40 percent of companies report alignment between their learning strategy and business goals."

This means that 60% invest time and money in training programs that do not directly support their strategic objectives. At the Academy, we want to do everything in our power to help you beat the odds.



By embracing a collaborative approach and aligning your training program with specific outcomes, we pave the way for a high-impact learning experience. A well-crafted training plan not only equips participants with essential skills but also significantly contributes to the overall success of the organization.

As we embark on this transformative journey, let's stay committed to continuous improvement, adaptability, and a shared vision of empowering individuals and organizations through education and skill development. Together, we can harness the power of learning to drive strategic success.

Read more in-depth information about Designing an Education Strategy including role relevancy, how to use the RACI model and a list for developing your customized plan. Or reach out to schedule time to talk with one of our Subject Matter Experts.

All open-enrollment classes are delivered in our live, instructor-led virtual classrooms,

All the courses on our public calendar, and many others, are also delivered as dedicated courses for you and your team.

See our full Training Catalog