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ALL OPPORTUNITIES

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Vice President of Lending

Post Date: November 4, 2021

Company: America's Christian Credit Union

Location: Glendora, CA


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Job Summary:

America’s Christian Credit Union is searching for a new vice president of lending (VPL). This person should be a strong leader and an accomplished consumer lender. ACCU’s membership primarily consists of churches, ministries, and schools aligned with Wesleyan Christian doctrine; their ministers, employees, members/attendees, officers, teachers, students, and others associated with these organizations qualify for membership. ACCU’s mission is to build stronger ministries, families, communities, and futures. The VPL may be expected to attend community events (both religious and non-religious) and must be comfortable talking to a diverse range of individuals, including pastors and members of local churches. As the VPL, you will report to the CLO. The VPL directs and coordinates all consumer lending and collection activities within the credit union, ensuring compliance and development of the credit union’s lending and collection policy. The VPL implements sound credit risk management practices through credit risk management, monitoring and reporting, and overall consumer lending and collection compliance. This position is responsible for supporting a loan origination process that maximizes the effectiveness of the credit union’s existing lending philosophy. ABOUT DDJ MYERS, LTD. DDJ Myers is the executive search consultant for this organization. Learn more at http://ddjmyers.com/positions.

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Director, Product Strategy - Data

Post Date: November 11, 2021

Company: BECU

Location: Georgia or Texas


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Job Summary:

The Director, Product Strategy - Data is responsible for leading the development and execution of BECU’s product management and development strategy for internal and member-facing data products. In partnership with various BECU business units/departments, the Director, Product Strategy- Data develops and executes the data product roadmap to drive the credit union’s growth, member engagement objectives, and internal efficiencies. The incumbent is also responsible for evaluating and recommending external business partnership opportunities for products.

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Sr. Agile Coach

Post Date: November 11, 2021

Company: BECU

Location: Seattle, WA


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Job Summary:

The Sr. Agile Coach will interact with multiple teams and leaders across BECU to lead as a subject matter expert in training and support of Lean and Agile principles and practices, coaching and mentoring at an individual and team level, and providing guidance and expertise to help create high performing Agile teams. The Sr. Agile Coach will serve as subject matter expert for Scrum, Kanban, Lean, and Scaling frameworks. This person will interact with multiple levels of leadership and team/product working groups, providing training and coaching related to Lean and Agile mindsets and methods. The Sr. Agile Coach will assist with roadmap execution, delivering on key activities that advance BECUs Agile transformation.

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Sr. Product Architect- Network/Infrastructure

Post Date: November 11, 2021

Company: BECU

Location: Georgia or Texas


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Job Summary:

BECU is looking for an experienced architect with a strong background in networking and/or infrastructure to execute our architecture strategy. We are undergoing a major digital transformation and this role will be critical in ensuring that we have the proper networking and infrastructure design to make the transformation successful. Sr. Product Architects direct technology design and roadmap development for large complex value stream(s) at BECU. The Sr. Product Architect works very closely with Product Managers to create architectural runways which inform planning and prioritization of work execution. The role is accountable to ensure architectures are compliant with Enterprise Architecture objectives and BECU’s corporate standards. The Sr. Product Architect also drives and synthesizes analysis of strategic level new and emerging domain-specific technologies and industry trends, partnering with senior leaders and executives to develop strategic opportunities.

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VP, Credit Union Accounting and Consulting Services

Post Date: November 4, 2021

Company: Carolinas Credit Union League

Location: Columbia, SC

 

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Job Summary:

The Carolinas Credit Union League is seeking an experienced and dynamic leader for the position of VP, Credit Union Accounting & Consulting Services. In this role, you will be responsible for planning and directing the development, marketing and service delivery activities in the following areas to assist credit union officials and staff in the effective discharge of their internal audit, including internal controls and supervisory responsibilities while meeting established growth, volume and profit objectives for the organization. Internal Audit Program, Member Account Verifications, Accounting / Technical Assistance, Proof of Loss Audits, Certified Audit Programs, ACH, SAFE, Cash, etc. Credit Union Strategic Planning, Small CU Business Consulting

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Chief Experience Officer

Post Date: November 18, 2021

Company: CommonWealth One Federal Credit Union

Location: Alexandria, VA

 

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Job Summary:

The Chief Experience Officer is a new role for CommonWealth One, introduced through the vision of our new President/CEO. It will provide an experienced, visionary person with a great opportunity to make an impact! Are you ready to create a rich and connected experience for members of CommonWealth One? Do you aspire to create memorable moments of engagement that encompass all member touch points, including branches, contact centers, member business solutions, virtual and other channels used by members to do business with CommonWealth One? If you answered “yes” to those questions, then the Chief Experience Officer (CXO) position is right for you! The CXO is a senior executive role responsible for leading a cohesive member experience vision and directing the functions of credit union’s branch network, member contact center, and digital banking efforts. In partnership with the Chief Information Officer, the CXO will own the planning and execution of digital transformation strategies that extend the member experience at all touchpoints. The CXO is a member of the Executive Leadership Team and is responsible in partnering in strategy development and implementation. The CXO provides leadership and systemic strategic thinking and will execute strategies to achieve excellence in member service while promoting a culture of member-centric excellence across all member touchpoints.

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Chief Lending Officer

Post Date: November 18, 2021

Company: CommonWealth One Federal Credit Union

Location: Alexandria, VA

 

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Job Summary:

The Chief Lending Officer is a new role for CommonWealth One, introduced through the vision of our new President/CEO. It will provide an experienced, visionary lender a great opportunity to make an impact! The Chief Lending Officer plays a critically important role as part of our senior executive team where they will craft and execute a progressive lending strategy that promotes credit union growth. The CLO role provides an excellent opportunity for someone who is eager to lead and develop – them self, others, and the credit union. The CLO will direct and manage all aspects of lending operations, including consumer and mortgage lending, business and participation loan programs. He/She/They will be responsible for related risk management of lending programs. Working closely with our 1st mortgage and investment services CUSOs, the CLO will ensure the delivery of reliable, quality and timely service to the members of CommonWealth One. The CLO is responsible for directing activities of the functions they oversee and working collaboratively with other teams. At CommonWealth One, each Executive has responsibility for coordinating the planning and budgeting for all reporting departments and managing the performance of staff, as well as playing a key role in the advancement of the annual Strategic Plan and promotion of the credit union core values.

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Accounting Policy and Projects Director

Post Date: November 4, 2021

Company: CO-OP Financial Services

Location: Fort Worth, TX

 

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Job Summary:

We are seeking a talented Director of Accounting Policy and Projects to provide technical accounting guidance, implement new accounting standards, determine the accounting impact of significant transactions and lead various accounting projects. This role also assists the operational accounting group with project accounting (CapEx vs OpEx accounting implications for large IT/product initiatives). This role is an integral part of the Accounting leadership team and works closely with other functional groups at all levels of the organization. This is a highly visible role with routine interactions with department and Executive leadership. Follow the link above to learn more details!

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Manager, Applications Development

Post Date: November 4, 2021

Company: CO-OP Financial Services

Location: Remote

 

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Job Summary:

We are seeking a talented Manager, Application Development, to ensure that the daily department operations are functioning in the IT Application Development area, which includes but is not limited to operational efficiencies and internal enhancements to applications, security, trouble shooting, and support of enterprise application. Helps coach and mentor staff to support and follow the company culture and policies. Leads in the Agile/Scrum transformation including potentially acting as Scrum Master. Partners with the internal and external clients to ensure that customer service standards, training, and quality controls are successfully making the team Trusted Advisors. This position is fully-remote. That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations. Follow the link above to see more details!

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Senior Platform Product Manager - Payments Processing

Post Date: November 4, 2021

Company: CO-OP Financial Services

Location: Remote



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Job Summary:

We are seeking a talented Product Manager to lead and own assigned product service lines. Major responsibilities will include product strategy development, requirements definition, go-to-market strategy, execution, and ongoing growth of individual service lines. This Product Manager will work extensively with clients, analysts, and partners as well as provide strategic support to the sales and marketing teams. The Product Manager will have responsibility of working through the product development lifecycle through product assessments, business case creation, business requirements, operating model, product positioning/commercialization, competitive analysis, product integration, market launch, and ongoing product lifecycle management. This position is fully-remote. That means we are open to talent across the country and the person in this position will be able to continue working remotely even after we transition back into our physical office locations. Follow the link above to see more details!

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Community & Marketing Coordinator

Post Date: November 18, 2021

Company: CUInsight

Location: Remote

 

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Job Summary:

If you love credit unions, quality written and social media content, and coordinating details, you might be our next Community & Marketing Coordinator! Energized by the idea of connecting credit union people to thought leadership and one another? A fan of the CUInsight Experience podcast? An avid reader of CUInsight? Coordinate details around the most consumed digital content in credit union land, work with a diverse group of quality thought leaders, and bring a fresh, smart multi-channel voice that speaks for an organization that loves the industry, the work we do, and the people in credit unions. CUInsight is the leading digital publication for the credit union industry. We deliver consistent, insightful, timely content to credit union audiences in whatever digital channel they prefer. Our team takes seriously our role as a trusted partner in the credit union space. We search for team members who are actively involved in the credit union community. Every person on our team is focused on industry trends, horizon issues for credit unions and partners, and readers’ interests. By building strong relationships with credit union thought leaders and other experts, we realize our mission of connecting those in the credit union ecosystem to news, community, events, webinars, educational opportunities, opinion, press, career opportunities, partners, and each other.

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Life Insurance Business Development Specialist

Post Date: November 18, 2021

Company: CUNA Mutual Group

Location: Remote

 

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Job Summary:

This position is accountable to develop and acquire B2B2C strategic relationships with companies to partner with the Consumer Experience (CX) unit for the distribution of TruStage products. Through strategic sales management, this role develops business leads and manages them through the sales process.

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TruStage Specialist

Post Date: November 18, 2021

Company: CUNA Mutual Group

Location: Boston, MA

 

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Job Summary:

The TruStage Specialist is the subject matter expert for their designated business line of products and solutions. Through proactive support and engagement, they provide consultation to Sales Partners and Credit Unions to address specific client needs to attract, retain, and grow business within assigned customer accounts in the Region segment.

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Consumer Lending Consultant

Post Date: November 11, 2021 

Company: Georgia United Credit Union

Location: Duluth, GA

 

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Job Summary:

Responsible for identifying the credit needs of members and offering appropriate loan solutions that meet their financial and personal objectives. Prepares loan applications, through a variety of channels such as internet, phone, or the video lending platform. Cross sells additional products and sends complete loan applications for credit approval and processing. May be required to work an occasional Saturday as well as make outbound calls to members to finds additional ways to serve their lending needs.

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Collections Manager

Post Date: November 4, 2021 

Company: Hiway Credit Union

Location: Saint Paul, MN

 

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Job Summary:

Leadership and Professionalism:

  • Hires, onboards, develops, and manages performance of the Collections Department staff
  • Maintains timely and regular attendance to meet member needs
  • Manages complex or difficult associate situations and responds effectively under pressure
  • Easily adapts to change, embraces new ideas and encourages others to do the same
  • Prioritizes and manages multiple demands
  • Models Hiway GPS core values, service expectations and leadership qualities and holds associates accountable to demonstrating the same
  • Meets scorecard performance goals
  • Adheres to any and all current and/or future policies, procedures, and guidelines
  • Assumes all duties as assigned by management



Skills, Knowledge and Abilities:

  • Team building skills
  • Advanced knowledge of collection best practices, procedures and regulations
  • Leadership skills
  • Verbal and written communication skills
  • Well organized
  • Intermediate knowledge of Microsoft Office a must
  • Able to perform basic mathematical calculations
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Commercial Credit Administrator

Post Date: November 4, 2021 

Company: Hiway Credit Union

Location: Saint Paul, MN

 

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Job Summary:

  • Manage the credit function for commercial lending and perform preliminary research on potential business members in alignment with both Hiway and regulatory policies and guidelines.
  • Maintain quality underwriting standards on all credit files and closely monitor all new MBL’s
  • Lead and motivate the credit control team in order to achieve superior credit quality
  • Ensure the overall portfolio is comprehensively monitored and controlled, adhering to and administered within approved guidelines and regulations
  • Monitor annual reviews and maturing credits to ensure they are facilitated within a timely manner
  • MBL Portfolio Management including but not limited to concentration risk, approval/denial tracking and risk rating trends
  • Monthly reporting of the Key Performance Indicators for the department
  • Understand changing market conditions and remain knowledgeable of relevant industry issues
  • Ensure appropriate balance between member risk and pricing/fee structure Develop, implement training surrounding updates in the regulatory and compliance guidelines/policies & procedures
  • Implement and maintain of a set of comprehensive Analysis and Risk Rating Procedures
  • Introduce and evolve effective reporting and assessment tools to minimize risk and proactively identify problem areas and customers
  • Maintain communication with vendors and monitor upgrades
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VP, Comptroller

Post Date: November 11, 2021 

Company: Launch Credit Union

Location: Merritt Island, FL


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Job Summary:

The Vice President, Comptroller is responsible for directing, coordinating, maintaining and controlling an accounting system that properly reflects the financial position of the credit union. Monitors department policies and procedures and recommends improvements. Participates in establishing and implementing major goal and objectives while serving as a resource in all aspects of accounting. Ensures the accuracy of internal and external recording and reporting of financial transactions. Oversees general ledger, accounts payable and receivable, fixed asset management, and the investment portfolio application. The Comptroller also oversees the Operational Accounting area which includes check processing, wires, ACH processing, and processing deposit account charge offs; the Card Services area which includes ATMs and debit and credit card services. Ensures accounting activities are in accordance with established legal, regulatory, and credit union procedures.

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Associate Director of Legislative Affairs

Post Date: November 18, 2021 

Company: NAFCU

Location: Arlington, VA

 

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Job Summary:

What you'll do:

  • Establish and maintain relations with members of Congress, Congressional Committees, and their staffs in order to assure that the interests and concerns of NAFCU members are considered, understood, and acted upon appropriately by Congress.
  • Monitor federal legislation, Congressional activities, the legislative initiatives of competing organizations, and other activities that have an impact upon federally insured credit unions and the financial institutions system.
  • Engage in legislative research and develop pertinent background information and materials that contribute to a better understanding of the issues that impact NAFCU's members and financial institutions generally.
  • Develop and prepare witness statements, position papers, research reports, and correspondence with Congress, the Administration, and members for management and Board approval.
  • Serve as a spokesperson on Association positions and maintain relationships with members of Congress, Congressional staff members, and individuals serving in similar capacities in other trade associations that are concerned with developing and affecting the nation’s financial institutions.
  • Assist with the annual Congressional Caucus, including planning the schedule, obtaining speakers, organizing the Congressional reception, and assisting NAFCU members in lobbying Members of Congress.
  • Represent NAFCU at political fundraising
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Digital Marketing Strategist

Post Date: November 11, 2021 

Company: NAFCU

Location: Arlington, VA

 

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Job Summary:

The National Association of Federally-Insured Credit Unions (NAFCU) is seeking to hire a Digital Marketing Strategist. This position is part of a 4-person digital team within a larger Marketing Division, working on the strategy for the Association’s web presence, the centralized email production process and the direct mail list strategy, research, and data.

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Member Services Representative

Post Date: November 18, 2021 

Company: NAFCU

Location: Arlington, VA

 

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Job Summary:

The primary function of this position is to provide accurate responses and information to all callers concerning the Association’s full range of products and services and to generate the appropriate follow-up activity and fulfillment information to complete transactions. Specific duties and responsibilities of this position include, but are not limited to:



  • Receives numerous, daily inquiries from members, subscribers, affiliates, and the public on a variety of items and topics. These may be telephone or written inquiries, and responses may be by phone or in writing, as appropriate.
  • Accesses the member file as inquires come in, processes mail transactions and records the necessary information, generates fulfillment codes and labels for follow-up, and drafts response correspondence which may include a patterned or tailored letter summarizing the inquiry and what action has been taken.
  • Knows when it is appropriate, by use of the caller’s data files, to “suggest or invite” the member to consider another product/service that is a logical extension of the caller’s inquiry.
  • Has a good knowledge of the database and its capability, knows the basic features of all products and services and the proper provider/supplier, and is able to properly complete transactions for meeting registrations, member renewals, product orders and subscriptions.
  • Performs the necessary follow-up work


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Disputes Manager

Post Date: November 18, 2021

Company: Suncoast Credit Union

Location: Tampa, FL

 

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Job Summary:

Responsible for overall operation of the Suncoast Credit Union Disputes Department. Oversees the research and investigations of all error resolution requests and disputed transactions for the following areas: ATM/ITM, ACH, Debit Card, Credit Card, Credit Bureau, and A2A. Oversees all SunXpress account opening chargebacks. Ensures disputed and fraudulent member transactions are investigated and processed accurately and on a timely basis. Assigns work and delegates responsibilities to staff and monitors progress to ensure high-quality member service is maintained and department goals are met.

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SVP, Chief Banking Officer

Post Date: November 4, 2021

Company: TDECU

Location: Houston, TX

 

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Job Summary:

Come Grow with us! TDECU - Houston TX Reporting to the EVP- COO, the Senior Vice President, Chief Banking Officer provides strategic and operational leadership TDECU’s consumer banking, lending, and small business services lines of business. The role includes responsibility for first-line retail member service, sales execution, wholesale/indirect channel support, and overall market share growth of TDECU’s core retail consumer banking and small business brand. In addition, the CBO is responsible for the design and performance of core deposit, lending, and payments product offerings. The role is accountable to expected to drive efficient and compliant growth of the deposit portfolio, profitable and sustainable loan production while providing on-brand service experience as measured by Net Promoter Score (NPS). TDECU is the largest credit union in Houston, the fourth largest credit union in Texas today, and ranked in the top 75 Credit Unions nationwide, but we are most proud of the lives we have improved along the way. We have more history to make. The original $35 loan made in 1955 has turned into over $4 billion in loans today that continue to improve the lives of our Members by helping them get what they need to achieve their financial needs and dreams. For more information please visit: www.TDECU.org

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SVP, Chief of Banking Service Operations Officer

Post Date: November 4, 2021

Company: TDECU

Location: Houston, TX

 

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Job Summary:

Reporting to EVP- Chief Operating Officer, the Chief of Banking Service Operations is responsible for leading first-line call center operations and all operational support of member service and sales functions for all of TDECU’s banking and lending businesses. Working with and across the organization, and with the emphasis on continuous improvement, creates and executes on a business plan to integrate first-, second-, and third-tier banking process operations into the vertical, which includes member/account services, asset operations, outbound telesales, digital channel support (sales and service via e-mail, SMS, chat, social, smart speaker, and other emerging channels), complaints and escalated service resolution. The incumbent will lead a strategic effort to transform banking service operations into a digitally enabled, data-driven, automated platform on which TDECU can scale a winning community banking brand in Houston, Texas and beyond. TDECU is the largest credit union in Houston, the fourth largest credit union in Texas today, and ranked in the top 75 Credit Unions nationwide, but we are most proud of the lives we have improved along the way. We have more history to make. The original $35 loan made in 1955 has turned into over $4 billion in loans today that continue to improve the lives of our Members by helping them get what they need to achieve their financial needs and dreams.

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Member Service Representative

Post Date: November 18, 2021

Company: TruEnergy Federal Credit Union

Location: Springfield, VA


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Job Summary:

TruEnergy Federal Credit Union, a $133+ million-dollar Credit Union located in Springfield, Virginia, is looking for experienced Member Service Representative. This position serves as a liaison between the member and the credit union. Provides account information by phone, electronically, or in person, as well as information on the full range of credit union products and services. Provides a variety of transaction services to members including loan interviewing and processing. Conducts cash transactions, opens accounts for members, interviews, and professionally handles the member’s daily needs. This position requires the chosen applicant to possess strong verbal, written, interpersonal communication skills and the ability to represent the credit union in a courteous and professional manner. The Credit Union offers an excellent benefits package with above market benefits including medical insurance and a 401K Plan. If you are enthusiastic, reliable, and have good people skills, the credit union would like to hear from you.

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