May 14, 2024 /1:00 -2:00 p.m.

Beth Steinhorn

President, VQ Volunteer Strategies

EQUIPPING STAFF FOR SUCCESS: TRAINING COLLEAGUES TO ENGAGE VOLUNTEERS

With staff turnover at an all-time high, you likely have colleagues who are new to the organization and new to engaging and supporting volunteers. How can you provide training and inspiration so they can be successful in supporting volunteers? In this session, hear about organizations that have implemented successful strategies for training program and operational staff to engage volunteers, support them, and provide feedback to volunteers to build accountability. Then, begin to map out your own training plan, whether for formal workshops, short sessions as part of departmental meetings, or in-the-moment coaching to help address issues as they emerge. Build your training skills as well as your coaching competence and become an effective influencer as well. Leave with an action plan and the start of a training outline to implement back at your organization.

Beth partners with organizations and their leadership to increase impact through strategic and innovative engagement. As a thought leader, Beth regularly participates in the national dialogue about volunteerism and engagement and is co-editor of the new book, Tran.iforming Disruption to Impact: Rethinking Volunteer Engagement for a Rapidfy Changing World She provides consulting and training to organizations across the US and Canada, including supporting dozens of organizations to become certified Service Enterprises. Prior to becoming a consultant, Beth worked as an executive director and marketing director with education and faith-based organizations and spent years working with museums as an educator, manager, and anthropologist.