| TCT Policies for all Junior and Adult Programs:
• Club is not responsible for any injuries sustained on its courts or any part of the property. A separate waiver must be signed and returned to the club before participating in TCT programs. • Customer is responsible for the full cost of private lessons, reserved open time, USTA matches and drop in programs (ex. Point Play) if they do not cancel 24 hours in advance. • Free court time for those currently enrolled in TCT’s junior and adult clinics must be booked and played the same day, and court time must be for the length of the clinic time and only free to the clinic member. Does not apply to Junior Novice clinic or Adult Beginner clinic. • No make-ups or credits for missed classes or cancellations due to inclement weather. • Injury Policy: Upon receipt of a doctor’s note, credit will be given for up to 3 weeks of absences for one injury per session. Doctor’s note must be received within 1 week of injury. Credit will not be given for injuries beyond 3 weeks unless the player is willing to give up their spot in the clinic. If the spot is relinquished, credit will be given to the end of the session. Any illnesses (including COVID-19) are not covered by credit policy. • Cancellation Policy: Withdrawal or cancellation from a program after the deadline specified in the renewal letter and before the beginning of the session will result in the forfeiting of all deposit monies. If the customer cancels or drops out after the clinic start date the customer is responsible for the full cost of the clinic session. • Change Policy: Changes in clinic days, times or programs at the request of the player and/ or parent, will be assessed a change fee of $150. If the change is the result of the Club management request or recommendation this change fee will not apply.
|
