A new study from the Pew Research Center discovered that 72% of people said the long-standing practice of tipping is now expected in more places than five years ago, which appears to be sowing some confusion among Americans.
“Even as Americans say they’re being asked to tip more often, relatively few have a great deal of confidence about when and how to do so,” the authors wrote.
About a third say it’s extremely or very easy to know whether or how much to tip for different types of services.
21% say tipping is more of a choice, while 29% say it’s more of an obligation.
So, where are Americans tipping? The situations when people add a gratuity offer insight into the new tipping landscape.