Privacy Policy

Effective Date: 07/08/2023

At Tristate Roofing, Inc ("Tristate Roofing," "we," "us," or "our"), we value your privacy and are committed to protecting the information collected both online through our website and offline or from third-party channels. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information. By accessing or using our website or providing us with your information offline or through third-party channels, you consent to the practices described in this policy.

1.Information Collection

1.1 Personal Information:

We may collect personal information from you offline or through third-party channels, such as when you provide it during in-person consultations, phone calls, or through other means. The types of personal information we may collect include your name, address, email address, phone number, and any other information provided during our interaction.

1.2 Online Information:

When you visit our website, we may also collect certain information about your device, browsing actions, and usage patterns. This information may include your IP address, browser type, operating system, referring URLs, pages visited, and other interactions with our website.

2.Use of Information

2.1 Provide Services and Respond to Inquiries:

We may use the information collected to deliver the roofing or home improvement services you request, respond to inquiries or support requests, and communicate with you regarding your exterior home improvement needs. Please note conversations in person or by phone may be recorded for quality assurance and training purposes.

2.2 Communication:

We may use your contact information to send you important updates, newsletters, promotional materials, or other information related to our exterior home improvement services. You have the option to opt out of receiving such communications.

2.3 Service Improvements:

We may use the information collected to analyze user trends, track website usage, and gather demographic information. This helps us improve the functionality and user experience of our website and tailor our services to better meet your needs.

2.4 Marketing and Advertising:

With your consent, we may use your information to provide personalized marketing and advertising materials related to our exterior home improvement services or special promotions. We may also use your information for remarketing or retargeting purposes.

2.5 Legal Compliance:

We may use or disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests.

3.Information Sharing

3.1 Third-Party Service Providers:

We may share your information with trusted third-party service providers who assist us in conducting our business, such as subcontractors or suppliers. These providers are contractually bound to use your information only for the purposes specified by us and to maintain its confidentiality.

3.2 Business Transfers:

In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring entity.

3.3 Legal Requirements:

We may disclose your information if required to do so by law or in good faith belief that such action is necessary to comply with legal obligations, protect and defend our rights or property, prevent fraud, or protect the personal safety of users.

Data Security

We implement appropriate security measures to protect your information from unauthorized access, alteration, disclosure, or destruction, both online and offline. However, no data transmission or storage system is completely secure. We cannot guarantee the absolute security of your information.

Your Rights

You have the right to access, update, correct, or delete your personal information. To exercise these rights or to make any privacy-related inquiries, please contact us using the information provided below.

Changes to the Privacy Policy

We reserve the right to modify or update this Privacy Policy at any time. We will notify you of any material changes by posting the updated policy on our website or by other appropriate means. Your continued use of our website or engagement with us after the changes have been made constitutes your acceptance of the revised Privacy Policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at:

Tristate Roofing, Inc

Address: 1901 Center Street, Tacoma, WA 98409

Phone: 253-363-8280

Email: [email protected]

We strive to respond to all inquiries in a timely manner.

This Privacy Policy applies to information collected through our website, offline interactions, and from third-party channels.